Pueblo Bonito Emerald Bay

The landscaping and architecture of the hotel, pool and grounds was beautiful and tasteful, the staff were friendly and helpful, the hotel was not too loud and was family friendly. It exceeded our expectations and we would recommend it to others. There was only 1 restaurant, which was good, but the kitchen facilities and reasonable prices at the 2 delis gave one a chance to eat en suite. The privacy of the beach meant that we were not harassed by the usual beach vendors that are everywhere else in Mexico. We travel to Mexico every year and will most likely return to this hotel as a small or extended family. read more

I can not say enough good things about this place. They have thought of every detail and the staff is so gracious and courteous that every guest feels like royalty. I even recommend seeing their timeshare presentation as they gave us so much free stuff, our two day stay with food totaled $15.

Great staff and service. Beautiful location, if you don't mind being a little out of the way. All-in-all, a great full service resort.

Very romantic.

Hotel staff was very pleasant. Room was very ample with lovely view.

I recommend this hotel 100% percent for weddings. Staff is extremely friendly!

The Pueblo Bonito Emerald Bay is a great hotel if all you want to do is lounge by the pool. There are activities scheduled daily but beyond that there is not much to do out in Emerald Bay. The food is average and the prices are definitely resort prices. The beach is difficult to walk on (it is shaped like a huge bowl). As with any resort in Mexico, you will be recruited for time-share presentations. Very family friendly (they don't charge for high-chairs or cribs), they have a great kids pool, and all units have good kitchenettes. What they don't tell you. You can't take the free shuttle back to the hotel with groceries. So it is costly to go to town and stock up. You must arrange round trip transport at least 72 hours in advance. Otherwise you will pay $72 for cab fare. read more

Pueblo Bonito Emerald Bay is an excellent resort in Nuevo Mazatlan. Service is outstanding as is the food. It is a little out of the way as the resorts have out built the restaurants, shops, etc. There is a free, convenient shuttle to the sister hotel in the Golden Zone. Taxis will cost $20 to old Mazatlan or $10 from the sister resort. The resort is a little heavy on selling you a Timeshare, but if you can say no, you can easily earn $200 of food, spa, tours, etc for 2 hrs of your time. Overall, very pleased. read more