Terry from San Jose,CA
March 23, 2009
1.0
No cable, just a couple of channels.
It was small and smelled of bug spray. The TV was old and had few channels.
Maria from Grover Beach,CA
March 4, 2009
Family Traveling with Young Children
3.0
The room was not clean, there was a vent off in the restroom.
I would not stay here again. The room was not clean, I felt stuff crawling on me in my sleep, the vent in the restroom was just sitting on the towels.
Hotel Guest
November 7, 2008
Solo Traveler
Great room, staff, next to 24 hr fast food joint, store, airport, and highway.
The train, its fast but loud, no change for laundry.
I had a great stay at this hotel; staff and room were great, very clean. My room had a great view and being next to the jack in the box didn’t hurt. You even get used to the train after a while. Close to the airport, train station, and major highway. Lots of young traveler types frequent so the vibe is relaxed and cool.
Abby
October 22, 2008
Group Traveler
3.0
About a mile away there was a great shopping center.
The manager was very rude and gave us problems.
If it wasn't for the manager, I would say that the hotel was a pleasant stay.
Peter
August 25, 2008
Business Traveler
4.0
When I was moved to one of the renovated rooms, it was nice with microwave and fridge.
Noisy from both freeway and trains; air conditioning did not work; staff first refused to move me.
If you stay here, ask for a room that has been renovated or upgraded. My first room had an awful TV that the staff said they couldn't do anything about. The air conditioner would not work properly, blowing some cool air, but then actually heated air. After two hours my room was hotter than outside. The staff initially refused to move me, but eventually relented when I insisted. It's right next to a freeway, which I didn't hear that much, but the trains are really noisy. I would not stay here again. read more
Howard
August 11, 2008
Business Traveler
3.0
Bed was comfortable.
Air conditioner not working properly, Gave me wrong room key.
Hotel carpet very dirty, air conditioner make excessive noise, television not working very well and had only 3 basic channels. They initially gave me a room that was already occupied.
Cesar
June 16, 2008
Business Traveler
4.0
Price.
Next to freeway and train tracks, lots of noise, poorly maintained property.
The bathroom fixtures were poorly maintained. It was very difficult to take a shower. The hotel in next to the freeway and the noise in non-stop. The hotel is also very close to train tracks.
Sue
May 30, 2008
Couple
7.0
Nobody bothered you, cleaning staff was timed so you never saw them.
The pool looked like it needed to be cleaned.
It was nice for a quick getaway. Convenient location, 24 hour food access available across street. The staff at the hotel was nice and friendly. We parked wherever we wanted in their parking lot.
Jimmy
April 28, 2008
Business Traveler
5.0
The room was very clean and smelled fresh. It made me very comfortable.
The lobby was not very presentable. It looked a little dirty. When I walked in I had second thoughts about staying there.
Overall the hotel was a clean average hotel. The free breakfast was nice and it's dinning area was very small. I thought the housekeeping staff was the best thing there. Also the front desk staff was very helpful alos. I would stay there again.
Jeanne
April 27, 2008
Business Traveler
2.0
The man at the front desk.
The police being there at all hours of the night.
During my stay there the other occupants were very noisy. The police had to come and take some of them away. Both the shower and toilet were not functional at times. The shower had to be fixed and it made me late to a meeting.
Reviews of Quality Inn Burbank
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