Helga Harter from Bellerose,NY
October 15, 2009
Solo Traveler
1.0
Not a thing!
Management not helpful & would not change room for us.
Management would not change room for us, not even the second night.
Danielle from Gatmill,Canada
October 15, 2009
Couple
2.0
The beds are comfortable.
Rooms are dusty and dirty, renovations were done too quickly, front desk staff have can't even say hello when you come in.
We've stayed there before and it wasn't all that bad, it's getting worse. The white comforters are always dirty (stained), the furniture is dusty, it's not that hard to pass a rag when you're cleaning the room and on top of it all, we had a smoking room when we requested a none smoking room! Stunk like crazy, got into our clothes, spent 30 bucks in deodorizers and candles to try to get the smell out and with no windows that could open for air it was disgusting. read more
Leo from Hudson,NY
September 10, 2009
Couple
8.0
Friendly Front Receptionist.
Air Condition wasnt working at night.
Ken from Southborough,MA
March 30, 2009
Business Traveler
7.0
Convenient in location.
Bathroom was
very tired.
Lawrence
October 26, 2008
Couple
9.0
Not too big, plenty of parking, good service.
No complaints.
Patricia
September 26, 2008
Family Traveling with Young Children
9.0
The staff.
We got lost on our way to the hotel and it was after midnight. I called the hotel clerk for directions and she stayed on the phone with me most of the way to the hotel. It was greatly appreciated. Thanks!
Phyllis
September 2, 2008
Family Traveling with Teens
8.0
The hotel and grounds were very clean and nicely kept.
The towels had hair on them.
We spoke to the manager regarding this problem with the linen. It should be spotless. The hair on the towels was not great either. I really liked the hotel and would pay much greater attention to the linens that are put on the beds. I would council the Environmental Services staff about this problem. Other than that it was a great stay and I would stay there again.
Hotel Guest
August 18, 2008
Solo Traveler
7.0
Friendly and accommodating staff.
No refrigerator in room.
Easy to get to. Friendly staff. Nice room.
Deborah
July 30, 2008
Solo Traveler
10.0
Very well kept and very friendly staff.
Can't think of anything.
I was very impressed with hotel, as I said previously it was very clean & staff was very friendly.
Carol
October 18, 2007
Family Traveling with Teens
7.0
Room was clean; hotel was conveniently located to major routes.
Beds were a bit high for short legged guests, refrigerator made constant noise.
Overall, I would recommend this hotel. The staff was friendly and helpful. The complimentary continental breakfast was fresh and offered several choices. The room and bathroom were clean and the beds were comfortable. My only complaints were that the beds were a bit high, particularly for short legged people and the fridge/microwave unit made a clicking noise almost constantly.
Reviews of Quality Inn Liverpool
(1 - 10 of 16 reviews)