Alexandra
September 15, 2008
Solo Traveler
4.0
I found the location to be convenient.
I was greatly displeased with finding a used tobacco packages in the drawers, stains on the sheets, and the room smelling of cigarettes.
Hotel Guest
May 7, 2008
Family Traveling with Young Children
6.0
The swimming pool and breakfast.
The bathroom had mould buildup in the ceiling and dirt buildup in the corners.
Overall, it was OK except for the bathroom. I will try a different hotel next time.
Jaime
March 17, 2008
Couple
10.0
The price was excellent.
Great hotel, the people were friendly, the rooms were clean and the bed was comfortable. The breakfast was great .Everything you can expect fom a five star hotel with a two star price.
Daniel
March 10, 2008
5.0
Directly between the highway and my destination.
Got my address wrong on the receipt.
My address came up wrong on my receipt and the computer went down while I was trying to get it straightened out. It took me 45 minutes to check out and nobody could guarantee me the billing to my credit card would be correct.
Eugenia
November 3, 2007
Family Traveling with Young Children
2.0
Nothing done about dead crickets in room after calling. No maid service on last full day there.
It was disappointing they put us in a handicap room which was not necessary and a bit awkward. We had dead crickets that were never taken care of after reporting them to the front desk, and the last full day of our occupied room they did not clean our room or give us clean towels they wanted us to come to the front desk to pick up towels. We also found a few small items missing from our belongings.
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S
August 15, 2007
Family Traveling with Young Children
6.0
Convenient location.
Pool area had debris (i.e. cigarette butts, misc. trash, etc.).
The hotel was fine for the price, but every time we tried to use our access key to get in our room, it would not work. We had to go to the front desk every time to get a new room access card/key. Every key/card only worked one time, so it was very inconvenient to keep going back and forth to the front desk to get new keys/ cards.
Dwayne
July 31, 2007
Family Traveling with Young Children
10.0
Good free breakfast.
Free broadband did not work in our room.
Lillian
July 19, 2007
Family Traveling with Teens
3.0
Location.
We found clothing and shoes in the room as well as a mold in the tub.
For the price that we paid the hotel was not up to the standards that we expected. If this is the quality of motel that quality provides we will not choose to stay there again.
Donald
August 26, 2006
Couple
2.0
Convenient location.
I requested a non-smoking room and this room reeked of smoke. Furniture was not in working condition.
Very good location for my requirements. For the cost of this accommodation, it was quite below what I expected. The individual at the check-in desk acted as if I were an inconvenience to them at check-in and I felt very unwelcome.
Reviews of Quality Inn San Marcos
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