Red Roof Inn - Washington, DC/Bwi Airport

Picked this motel for the price, so I understand it is nothing to rave about, but they made me pay $30 to park over the weekend. Then I waited 55 minutes for the shuttle to be picked up at BWI. I had to call 5 times to find out what was taking so long. But it was hard to understand what the guy was saying. Don't go here, it isn't worth the price.

Overall rating for the price charged was okay.

I was impressed with how clean the room was. The hotel staff were extremely friendly. The shuttle driver was very accomodating.

Woke up with bug bites on my wife. Thought it might be something in Maryland. Visited family. Returned evening. Nothing was done to the room we had to search for clean towels. Woke up more bug bites, some tears, had to rush to family gathering. Returned to no toilet paper searched and finally found some to last the evening. Woke up all the earlier bug bites and the new ones were getting infected swollen and my wife cried for an hour. I immediately went back to the front desk to announce that I am leaving early and to update them on my horror in staying at their hotel. The manager said sorry. I protested but they were unconcerned. The hotel that I moved to for the rest of my trip had no more bug bites and the service was 200% better. We visited a doctor because of the severe reaction my wife had to the bites. Red Roof Inn - Washington, DC. read more

There is no parking for the lobby. The person in the lobby was rude, he told me to look on my door card for my room number. There was old newspapers in the room, trash in one of the dresser drawers, someones large shampoo bottle on the tub, no bath towels. The heaters on the walls kept us awake with its buzzing noise. The pillow cases where stained. We where so uncomfortable with this room, we where afraid to sleep under the covers. We slept on top of the blankets and used our jackets for pillows. read more

The hotel is not up to the standard and value of a Hampton, Fairfield, or a Holiday Inn. I would return only as a last choice. The staff was courteous and good humored.

The door opened but we had the security bar on. My husband heard it, got up and slammed door shut. He looked out the window to see a man with suitcases outside of our door. Front desk did not switch our room properly in the system and then issued another key to someone else later. If we hadn't locked to top bar, the person would have entered our room. My husband's a big guy and if he though we were being invaded someone could have innocently gotten hurt. It was a scary experience and we couldn't get back to sleep. Next morning our key didn't work. When I went told the front desk what had happened in the middle of the night, the day guy said it wasn't done on purpose and those night people were new. read more

It's a good transient hotel. Not much for the business traveler in the sense of having internet, but a good place for a family to stay the night. As mentioned, the rooms were clean, the staff was pretty friendly, and of course it's near a Quiznos and McDonalds. It meets the basic requirements to have a descent night stay.