Renaissance Syracuse Downtown Hotel

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Renaissance Syracuse Downtown Hotel

Renaissance Syracuse Downtown Hotel Image
3 and 1/2 Star
701 East Genesee Street
Syracuse, NY 13210
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Renaissance Syracuse Downtown Hotel Amenities
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  • Air Conditioned
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Cordless Phone
  • Cribs Available
  • Elevators
  • Exercise Gym
  • Express Checkout
  • FAX
  • Free Newspaper
  • Free Parking
  • Grab Bars in Bathroom
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Iron
  • Ironing Board
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Radio
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Shower
  • Telephone
  • Television with Cable
  • Temperature Control
  • Tennis
  • TV
  • TV Remote Control
  • Video Checkout
  • Wake-up Service
Exterior Guest Room Redfield's Redfield's Banquet The Lafayette Room The Cazenovia Room Cityscape Fitness Center Library Lounge Horizons Lobby
photos | amenities | 245 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.5
Description of Renaissance Syracuse Downtown Hotel
Welcome to the Renaissance Syracuse hotel, the only full-service Marriott in the area! In the heart of Downtown Syracuse, this hotel's location is adjacent to Syracuse University, with convenient access to highways I-80 and I-90, as well as many of the area's top businesses & attractions. Enjoy the excitement of the nearby Carrier Dome and the Oncenter Complex, home of the Syracuse Crunch hockey team, just minutes from our hotel's location in the heart of Syracuse, NY. Guests at the Renaissance hotel in Syracuse will enjoy sensational service, sophisticated rooms and imaginative dining at Redfield's Restaurant, as well as a state-of-the-art Conference Center featuring the latest technology and seating for up to 200. For post-meeting events and social gatherings, Horizons (located on the 20th floor of our Syracuse, NY, hotel) offers spectacular city views and delectable dining for any occasion. Receive Marriott Reward Points for your stay at this Marriott family hotel in Syracuse. read more
from $149
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Priceline Guest Score Card
Based on 613 reviews from guests who stayed at the Renaissance Syracuse Downtown Hotel
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 7.9.0
7.9
Check Rates and Availability at the Renaissance Syracuse Downtown Hotel

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Hotel Guest Reviews of the Renaissance Syracuse Downtown Hotel
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Solo Traveler
Mike from Ardmore,PA
November 19, 2009
Solo Traveler
9.0
It was a nice hotel,right in the middle of Syracuse, definitely a bargain!
Only one king size bed.

Nice hotel, only downfall is that 2 full size beds is an additional charge over 1 king. They did offer a rollout at no additional charge.

Family Traveling with Young Children
Dan from Nepean,Canada
November 19, 2009
Family Traveling with Young Children
9.0
Close to shopping centre and
nice room.
Hallway needs remodeling.
Couple
Randi from Allentown,PA
November 17, 2009
Couple
9.0
It was very clean and convenient.
Couple
Jennifer from Ottawa,Canada
November 17, 2009
Couple
10.0
The beds are very comfortable.
The elevator is pretty slow.

Great comfortable hotel. Perfect relaxation after a long day of shopping.

Solo Traveler
Negar from Ottawa,Canada
November 17, 2009
Solo Traveler
9.0
Great staff, location and hotel.
Even on the 18th floor you could hear the highway traffic during the morning/night.

WOW! Very wonderful, understanding and overall a great experience. Next time I go to Syracuse, I'll for sure use Priceline.com and I hope to win my bid
and Renaissance hotel. So perfect.

Family Traveling with Teens
Naomi from Clementon,NJ
November 17, 2009
Family Traveling with Teens
9.0
Good coffee available.
Was not told about the incidentals charge until after my visit was over.

Great location. Good staff. To the point that when staff left only decaf coffee in my room, the downstairs concierge gave me a free cup of coffee for the inconvenience and that was a great cup of coffee. Staff held doors open to enter and to exit. Overall everyone was very pleasant and polite. Luxurious, clean bed and shower and clean room. Thank you.

Solo Traveler
Delia from Ottawa,Canada
October 28, 2009
Solo Traveler
1.0
Could not check in until after 6 pm. My aunt died and I wanted to relax in a hotel, have a bath, no bath, no pool, no room unless you play sports.

Arrived at 3 and were told a group had not yet vacated. Could not get into our room until after 6pm. People who had ordered food at the bar canceled orders after 45 minutes when food had not arrived. Staff said they were busy - well, put on more staff. You cannot ignore customers. I would never stay here again.

Couple
Edith from Annandale,VA
October 28, 2009
Couple
7.0
It was very noisy all night, room was next to Rt. 81. The smallest bathroom I have ever seen.
Couple
Greg from Putney,VT
October 26, 2009
Couple
7.0
About one mile from Syracuse University, free parking.
Charge for internet in room.
Couple
Jeff from Lutz,FL
October 22, 2009
Couple
5.0
Location.
Noise from highway; tiny rooms; minuscule bathroom.

The hotel is right at the intersection of I81 and I690. It is a round hotel so no room is without the constant sleep depriving highway noise (and we were on the 14th floor!). The bathroom is so tiny that you have to step into the shower to close the door so that you can use the toilet. All the light plugs were bent and unplugged and had to move the bed and fix the plugs in order to get light in the room. The hotel used to be a Holiday Inn and no matter how much it is re-branded, it is still a low quality Holiday Inn. On a positive note, the people were friendly. read more

Reviews of Renaissance Syracuse Downtown Hotel
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