Residence Inn Alamo Plaza Downtown

I always like staying at Residence Inns they cost a bit more yet I am usually well taken care of and the hotel is clean. This was no different in the clean department. The hotel was very clean and neat. The hotel was within walking distance to many attractions that my adult children and I enjoyed. I was appalled that I would be charged $12 a day to park in a garage that was inconvenient and didn't even offer enough parking for all of its guests. In fact I was forced one evening to walk 2 blocks and park in an unsecured parking lot where I also had to pay $10 to park overnight. I then walked back to the hotel at midnight, in not the safest of neighborhoods and then was told by the housekeeper that she would not open the door for me unless I put down all my bags and dug out my key. The other problem that we had was with breakfast. The lines were huge and the food was not kept very warm. I had nowhere to sit and had to carry my food back to my room on the 11th floor. I sat down to eat found hair in my eggs and the OJ was water basically. The few minor problems I could have overlooked yet the price I paid for this room and when compared to other Residence Inn's that I have stayed at was so not up to the standard I had expected. read more