Sandman Vancouver Airport

Lobby is somewhat Spartan, but clean. Staff generally quite industrious and helpful. I told them in advance that I would be arriving very late, which may be why I got a room next to the elevator which was small.

When we arrived there was a homeless woman sorting through all her bags of stuff right at the entrance. Unfortunate for her, but not something you want to see when you are out for a night in town. Check in took a long time even though we were the only people there, very slow service. Room was clean enough but very stark and unromantic.

Room was clean, the television was small, the ambience was OK, but not great. Good hotel if you're just a business traveler.

This was great hotel. Room was clean and comfortable. Bathroom was clean and had plenty of towels. Great shuttle service to the airport. It would have been nice to have a micro/fridge in the room, though.

This is without a doubt the worst hotel I have ever been in, sheets hadn't been changed, cigarette burns in the coverlet, had to get down on all fours to turn on the air conditioner, and those are the positives. The pay telephones in the small lobby were a nice touch, too. The surrounding hotels had gone out of business, this one isn't far behind.

I don't know how this hotel got the three star rating. It's definitely a two or two and a half star hotel. I have stayed at many three star hotels in Richmond BC area, this hotel is not up to the par.

It is a nice hotel but I do not think this is a 3 stars hotel.

The room with one queen bed was very small and crowded. No closet but a armoire which took up more room. There was no Internet connection or WIFI connection. Hard to find how to get into the hotel. Limited access and we had to drive through another hotel parking lot to get to the hotel.

I hated this hotel. The room was extremely small I had to move sideways. The towels in room were old, our room had somebody else's used towels in the closet draw for some reason. The shuttle service from the airport is very slow 2 or 3 other hotel shuttles have passed before our arrived and its only 15 minutes ride. We waited literally for over an hour. Overall I'm very disappointed. The hotel has a business center with internet now, in a city like Vancouver I would assume they'd have cable but it seems. Like their internet is a dial up, so slow. The printer wasn't properly connected either, so couldn't print anything (access to this business center costs money - so they could at least try to make it pleasant). Very disappointedly. read more