Chantry from Eureka,CA
June 28, 2009
Couple
9.0
Rooms were very clean and the parking was very convenient.
Tracy from Colville,WA
February 19, 2009
Couple
4.0
The room was fairly clean.
We were placed adjacent to an elevator - very noisy.
The room was pretty clean. However, we were placed right next to the elevator, although there were a lot of empty rooms available! The Casino was not a pleasant place. Lot of smoke. They started pushing the Steak Buffet the moment we got on the shuttle to the hotel. We gave it a try and it was deplorable! I'm not sure what kind of meat they were serving but it didn't taste like beef. The buffet portion was 6 or 7 different styles of potatoes. There was a disgusting salad bar and one vegetable offered, which was the frozen mixed veggies. All other eateries in the building were too dirty to even try, except for Mel's. We had good breakfasts there
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Shane from Medford,OK
January 5, 2009
Couple
8.0
I thought the hotel was clean, great customer service, and a great location close to downtown Reno.
Didn't have enough signs to tell you where things werer located.
For a decent price,and clean hotel right near downtown Reno, this maybe the place for you.
Mitzi from Corning,CA
January 4, 2009
Couple
3.0
Casino on New years Eve.
The beds hurt to sleep on. I could not sleep because the beds were so bad.
This hotel is a bit out of the way from the main attractions in Reno. Its an ok hotel except for the beds. I was so uncomfortable that I literally did not sleep at all. I was completely exhausted the next day and sore from trying to sleep on a hard bed. I think the floor would have been more comfortable.
Kelley
October 16, 2008
Couple
2.0
When we got to leave.
The customer service was horrible, the remote didn't work, and the beds were uncomfortable.
Tom
October 13, 2008
Couple
6.0
Location and price.
The carpet was filthy and the beds were hard.
The room was next to the elevators and we heard them all night. The carpet had numerous stains and the beds were hard. The toilet was broken. The fix it man came fast but did not totally fix the problem. The toilet then flushed but you had to jiggle the handle to get the water to quit running.
Vickie
October 1, 2008
Couple
6.0
Shower faucet did not work. We reported it and it did not get fixed so we had to report it again. It was finally fixed on the 3rd day of our 3 day stay.
Mike
September 18, 2008
Couple
1.0
I was very disappointed with our stay. No coffee pot in the room. We will never stay there again.
Dwight
September 3, 2008
Couple
5.0
The price was good for the quality.
Smoky.
The quality was not what I expected compared to others we have stayed in at Reno -- Peppermill and Grand Sierra. The rooms were clean and comfortable. I dinned at the all you can eat steak place and it was good with good service.
Satisfied Guest
August 29, 2008
Couple
6.0
Great price for heart of downtown Reno.
Room was missing light bulbs.
I will stay there again. I love to save money.
from $40
from $34
from $55
