Arlene from Eagle Mountain,UT
July 6, 2009
Group Traveler
7.0
The rooms were very spacious, and cheap.
The beds and pillows were very hard.
This hotel was the cheapest we could find in Reno. We got hung up in traffic and didn't arrived until midnight. I liked how the parking garage elevator dropped you right at the check in desk. The desk clerk ranted at us a bit because we hadn't followed their queue line rope properly, but come on, my eyes were barely open! It wasn't far to the elevators to our room (most casinos have you wander all through the casino before you get to your room). We got adjoining rooms, and were surprised at how big they were, and pleasantly decorated (if somewhat dated). The beds seemed really hard to us. Made me want a mattress pad or something. The kids were thrilled with the big beds that they didn't have to share, but even they complained that most of the pillows were too hard. We were directly across from the housekeeping elevator, and they were very noisy when they came up to the floor before 8:00 am. It was cheap enough that I would stay again, but I might ask for a room in the other tower (above Mel's) I hear the beds are a bit softer over there. read more
Ann from Grants Pass,OR
March 2, 2009
Group Traveler
7.0
The front desk staff were extremely helpful.
The beds were hard, rooms dark.
We had 5 small children and there was no way to get them to the rooms or restaurant without taking them through the casino. That was difficult for us and them. The parking was convenient, as was the restaurant, except that you had to go outside in the blustery wind to get to the restaurant without going through the casino.
Alexandra
April 9, 2008
Group Traveler
9.0
Was a nice place to stay. Spacious rooms!
Someone was smoking in non-smoking section.
It was a good place to stay. I liked the space, and the hotel room was pretty clean. View could have been better. Overall it was well worth.
David
January 26, 2008
Group Traveler
6.0
Restaurants.
A lot of homeless people hanging around in parking lot.
Celso
November 4, 2007
Group Traveler
10.0
Service is good.
To much small smoke.
I like everything about this hotel.
Olivia
October 7, 2007
Group Traveler
10.0
Convenient to main attractions during our event street vibrations.
No dislikes.
Everything was close and convenient. Rooms were clean and didn't reap of smoke smell. Great place to stay.
Hoi Po
December 31, 2006
Group Traveler
8.0
Roomy and clean.
None.
Surprise for that price can have a room like in sands.
Felicia
September 12, 2006
Group Traveler
10.0
Very nice hotel, clean, people are friendly , nice rooms.
Had no problems.
I was happy will the stay and would stay and have stayed there before.
from $39
from $34
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