Laura from Walnut Creek,CA
August 19, 2009
Senior Travelers
9.0
Very nice and modern for its price.
Food was expensive.
Richard from Raleigh,NC
June 4, 2009
Couple
8.0
The staff was very helpful.
The staff was very good. There is a spa, pool and work-out area in the hotel for $10 per day but we did not use it even though it looked great. It would be a good hotel for the business traveler but it is on the high dollar side.
Dan from West Hollywood,CA
December 17, 2008
Solo Traveler
8.0
Room views are spectacular.
All rooms allow smoking.
Friendly staff and comfortable rooms make this a solid choice for the Centro Historico. No chances are taken in terms of room and lobby styling, which makes for a comfortable, if slightly boring, stay.
Rebecca
September 4, 2008
Couple
10.0
Great location, lovely hotel, very professional staff.
Nothing.
The hotel can accommodate business or leisure guests with ease and comfort. I have stayed in Sheratons before but this appeared to be a much better run and maintained Sheraton than others. A credit to the hotel chain.
Margaret
June 28, 2008
Senior Travelers
9.0
Great location for historical center and getting around the city.
Concerns about food appearing all day on a buffet not covered and in some cases not chilled. But one could order a la carte as we did.
Very clean, comfortable and friendly. Several eating styles available. Very fast elevators. Great view from 25th floor. Quiet. Great location for sightseeing. Felt very safe.
Gustavo
June 8, 2008
Couple
10.0
It was excellent, friendly, attentive, quite, quick and good service.
It had no iron in the room.
It was just great. I would totally recommend it.
Maria
June 1, 2008
Couple
8.0
Centrally located, comfortable, fair price, friendly service.
Room smelled like cigarettes.
The hotel is located within walking distance of El Palacio de Bellas Artes a main theater/attraction. Is in the old part of Mexico, where you can appreciate a lot of the colonial buildings and monuments. It's right in front of the Alameda Park or plaza, where you can enjoy cultural events and crafts shops. Being a non-smoker, I was put off by the smell of cigarettes in the room. I'm not sure if I specifically asked for nonsmoking or not, but I'll be sure to check this next time. There was no pool, and no continental breakfast was included. Overall it was a good value for the money. We will probably stay there again, and I would definitely would like to go back to Mexico City. read more
Joan
May 26, 2008
Couple
10.0
Our room was at the top of the hotel-24th floor and the view was spectacular.
The taxi fares from the hotel were double but that is usually the way it is at any hotel.
The hotel was in an excellent location. Helpful front desk and concierge.
Mark
May 26, 2008
Business Traveler
9.0
Clean and efficient with a great Mexican restaurant.
There was a public demonstration that blocked traffic.
Great hotel in the historic part of town which makes it ideal to explore the old and colonial part of Mexico city's Downtown. Traffic and street closings during demonstrations can be a problem but it is in many parts of the city as well. Would stay here again.
Mara
May 25, 2008
Business Traveler
8.0
Nice place to stay for at list couple days.
Risky area for tourist.
It's a new hotel built on the place the old Regis hotel was built, it got comfort and good hospitality for tourist, the only thing is that is not secure to be outside the hotel at late ours, but as a place to rest and know the old down town area it's ok.
Reviews of Hilton Mexico City/Reforma
(1 - 10 of 17 reviews)