Mike from Danbury,CT
November 18, 2009
Couple
8.0
The concierge were great.
Rooms need a makeover.
Everyone made our stay very pleasant. The guys at the concierge desk were fantastic! The bathrooms all over the hotel need a serious face lift!!! Get rid of the mold in the tubs on the silicone.
Sarah from Cary,NC
November 18, 2009
Couple
5.0
Convenience and location.
Age.
Hotel was very convenient, just not 3+ stars. The carpet was in need of change along with bathtub and tile. Mold present and cracks in tub.
Jt from Clifton Park,NY
November 18, 2009
Group Traveler
7.0
Good location and friendly, efficient staff.
Older, looks a bit worn.
Karen from Plainfield,NJ
November 18, 2009
Solo Traveler
7.0
Location.
The hotel rooms are old looking. It needs to be renovated. I could see the lack of maintenance.
The Hotel staff was excellent. However, the rooms wasn't up to par. The bathrooms are tiny. The hotel carpet wasn't installed properly. The decor needs to be updated. Great Location! However, after staying at the W, the Wynn, I was disappointed.
Shelly from North Bay,Canada
November 17, 2009
Couple
3.0
Room size good. Location fantastic.
Staff seemed to be inconvenienced when we asked questions. Dirty. Cleaning staff very loud at 7:30 each morning banging, speaking loudly in the halls.
The hotel has a perfect location for a first time visitor. The staff is not very friendly. The price was too high for the condition of the hotel - stains, part of the ceiling was coming down in our bathroom. We could hear clearly conversations in the room beside us. Not a three and a half star.
Sarah from Sumiton,AL
November 17, 2009
Senior Travelers
9.0
A
terrible noise during the day. Evidently working above our room and no restaurant room service.
The room was very comfortable. Bathroom was old and hallways were very old and worn looking but the service was good, staff friendly and I would stay here again if the price is right.
Shannon from Coquitlam,Canada
November 1, 2009
Couple
9.0
Great location to times square for the price.
Food prices in restaurant.
Clean, good location for times square and price. Felt safe. Room a little small. Good WiFi access. Construction out front.
N. from Bridgewater,NJ
October 30, 2009
Couple
10.0
The location was awesome. Just a few blocks from Time Square and all the theatres.
The hotel was great. It was clean. It has a great location. The staff was helpful and friendly. I would stay here again.
Suzanne from Atlanta,GA
October 28, 2009
Solo Traveler
5.0
The bed, the sheets, the location.
Bathrooms dated, carpet disgusting with stains all over it.
Location great. Rooms very small. Beds and sheets were very comfortable and clean. Bathroom was very dated and old looking. Very small bathroom, no mini bar, front desk had a ridiculously long wait and nobody hurried to try to help.
Cheryl from Cincinnati,OH
October 28, 2009
Family Traveling with Teens
10.0
Location & Staff were amazing.
It's just blocks from Time Square and the Broadway shows. The staff was friendly and knowledgeable. We had a wonderful stay.
Reviews of Sheraton Manhattan Hotel At Times Square
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