Siena Hotel Spa Casino

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Siena Hotel Spa Casino

Siena Hotel Spa Casino Image
3 and 1/2 Star
One South Lake Street
Reno, NV 89501
Exterior Interior Swimming Pool Dining Dining Room
photos | 51 guest reviews | map this hotel
Guest Rating:
user rating 7.0
7.5
Description of Siena Hotel Spa Casino
The Siena is a full-service Hotel, blending the relaxed charm of a European Inn with the comforts demanded by the discerning American traveler. Stylishly appointed rooms, designed with your needs in mind, are complemented by a veritable banquet of fine dining and superb wines. 13.5 Percent room tax. read more
from $62
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Priceline Guest Score Card
Based on 87 reviews from guests who stayed at the Siena Hotel Spa Casino
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.1.0
8.1
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.7.0
7.7
Hotel Dining
user rating 7.0.0
7.0
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Hotel Guest Reviews of the Siena Hotel Spa Casino
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Couple
Anna from Stockton,CA
November 24, 2009
Couple
1.0
Clean rooms.
Unfriendly customer service, small rooms, I paid too much for a one star accomodations, un romantic rooms, will not use this hotel agian.

We will not use this hotel again, we would rather pay for a one star hotel. Do not expect customer service to meet your expectations, or to be professional in no means.

Family Traveling with Young Children
Steve from Medford,OR
November 18, 2009
Family Traveling with Young Children
5.0
The cost was fair.

My reservations were not correct with the hotel. When I checked in they only had me for one room not 2. They also gave me rooms with only one bed when I was traveling with 6 people.

Group Traveler
Christopher from Santa Rosa,CA
October 28, 2009
Group Traveler
3.0
Decor and location.
Cleanliness of room, location of room (next to mechanical equipment that was very loud), room was not properly stocked.

I was expecting a lot more from this hotel considering the information provided about it. The room was a lower grade room. It was in between conference rooms and located next to, on top of or under a mechanical room of some sort, as there was a great deal of noise.

Solo Traveler
Marla from Placerville,CA
October 21, 2009
Solo Traveler
8.0
Friendly/helpful staff.
Casino/lobby area smelled badly of stale smoke.

Need better air circulation in lobby/common areas.

Solo Traveler
Mamie from Brentwood,CA
September 24, 2009
Solo Traveler
1.0
Good location.
Couple
Chip from West Springfield,MA
August 18, 2009
Couple
7.0
Decent value.
Casino smell of smoke into lobby -bad first impression.

Nice riverside location away from the busier section of town but within easy walk.

Solo Traveler
Leisa from Lynnwood,WA
July 23, 2009
Solo Traveler
9.0
Location.
Overlooked an ugly building construction.
Couple
Yemi from Oakland,CA
June 30, 2009
Couple
7.0
The hotel is within walking distance of the strip and the rooms are very quiet.
The outdated amenities.
Solo Traveler
Deann from Mount Vernon,WA
June 27, 2009
Solo Traveler
7.0
I liked that it didn't feel like a casino in every part of the facility, yet it had a casino that was readily available.
The bathroom was too small, no working fan, got all fogged up when showering.
Business Traveler
Carlton from Wellington,Austria
May 16, 2009
Business Traveler
6.0
Clean rooms, friendly staff and chocolate covered strawberries with the turn down service.
Public areas feature a 1970's carpet soaked in cigarette odor.

Nice rooms, friendly staff but spoiled by the casino being a smoking environment.

Reviews of Siena Hotel Spa Casino
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