Signature Inn Springfield

I was not pleased with this hotel at all. It was not clean, had workers who were not professional, the water was not hot, and the Internet did not work.

Do not stay here!

It is in a good location for traveling and was adequate - nothing fancy but it served our purpose. It was clean and the staff was very friendly and helpful.

We stayed here to attend the state fair. I was disappointed. The rug in the room was stained in many places. The bathroom was very worn out. The tub was stained dull and grey. The grout was patched in many places with rubber patching that looked lousy. The sink had one setting: very high and splashed everywhere. There were strange plumbing noises in the walls (we were right next to the ice making machine). The room curtains wouldn't close fully, which was a problem being on the first floor. I had to buy clips to hold the curtains closed. One of the lights next to the beds was burned out. The refrigerator wasn't turned on, which we didn't notice until the next day when nothing stayed cold. It was strange because the freezer part was working. There were only a few styrofoam cups in the room. When in the spirit of conservation we agreed to just having the room "freshened", they took the used towels and left us even less for the next day. The free continental breakfast wasn't very special. The vending machine near our room was completely out of soda Saturday evening. I had to wait 10 minutes at the desk to ask where there might be another machine so I could buy soda. The one desk clerk was very, very busy. The woman in line in front of me was complaining because it was 7 pm and their room had not been cleaned, their family had just finished swimming and they had no clean towels in their room. We were glad to leave. The desk people were very friendly, but they spent an awful lot of time apologizing to people. read more