Sofitel Chicago Water Tower

Sofitel Chicago Water Tower

Sofitel Chicago Water Tower Image
4 Star
20 East Chestnut Street
Chicago, IL 60611
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Sofitel Chicago Water Tower Amenities
  • 24-hour front desk
  • ADA-approved rooms available
  • Adjustable thermostat
  • Air conditioning
  • AM/FM Alarm clock radio
  • Banquet facilities
  • Bathrobes all rooms
  • Business center/services
  • Cable/satellite TV
  • Café des Architectes
  • Child care services
  • Color television with remote control
  • Concierge services
  • Cribs available
  • Dataports on phones
  • Electronic locks
  • Elevators
  • Express check-out
  • Fire alarms/Smoke detectors/Sprinklers
  • Fitness facility
  • Gift shop/News stand
  • Hair dryer
  • Handicap Access
  • In-room movies
  • Iron/Ironing Board
  • Laundry/Valet services
  • Le Bar
  • Medical services
  • Meeting facilities
  • Mini bar
  • Multilingual staff
  • Newspaper delivered (Mon-Fri)
  • Non smoking rooms available
  • Parking - fee
  • Room service - 24 hours
  • Safe
  • Safe deposit boxes
  • Telephone
  • Valet parking
  • Voice mail
  • Wake-up services
  • Work desk with lamp
Exterior Recreational Facilities Meeting Room U-shape 2 Meeting Room Restaurant Restaurant Bar/Lounge Restaurant Restaurant Meeting Room Guest Room Guest Room Bar/Lounge Guest Room Guest Room Meeting Room Local Attractions Local Attractions Bar/Lounge Local Attractions Bar/Lounge Exterior Meeting Room Cafe des Architectes restaurant Meeting Room U-shape Decoration Detail Lobby Lobby Suite Bar Presidential Suite 2 Lounge Presidential Suite Lounge Area Breakfast Bar Cannes Meeting Room Presidential Suite Lounge Bathroom Suite Lounge Area Bathroom Cocktail Reception King Room Exterior Private Dining Room With Open Kitchen Ballroom Reception Setup Suite Ballroom Wedding Setup Strausbourg Meeting Room Living Room Private Dining Room Lobby Stairs Meeting Room Fitness Center Bar Interior Restaurant
photos | amenities | 97 guest reviews | map this hotel
Guest Rating:
user rating 9.0
9.2
Description of Sofitel Chicago Water Tower
""Spectacular new building located just off the magnificent mile in Chicago's premier shopping and dining district. Restaurant, bar and 24 hour room serivice is available.
from $116
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Zagat ratings and reviews
RoomsServiceDiningFacil.Cost
25232122575
"Contemporary luxury with a European feel" lurks "in the heart of the Gold Coast" at this "swanky" scene of "modern" furnishings, "fresh flowers throughout", "wonderfully bright" suites and "airy rooms" "with real character" (and "magnificent beds"); factor in French cooking at the Café des Architectes – some surveyors "go here to eat even when staying elsewhere" – and "attentive" service, and vets say it's a "great value" "for business travelers who don't need all the extra gilding."
.

Priceline Guest Score Card
Based on 131 reviews from guests who stayed at the Sofitel Chicago Water Tower
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.6.0
9.6
Hotel Staff
user rating 9.3.0
9.3
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Sofitel Chicago Water Tower

Couple
Caroline from Ann Arbor,MI
December 15, 2009
Couple
10.0
Bathrooms with separate shower
and
tub.
Solo Traveler
Kei from Iowa City,IA
September 24, 2009
Solo Traveler
8.0
Hotel staff were receptive to requests when I mentioned former requests were not met.
My request for room coordination for two separate beds were not exactly fulfilled.

Very good location near the water tower. walking distance to quality cafes and restaurants. The view from the room wasn't anything spectacular, not recommended for romantic purposes. Good for quality stay. Only problem is the waiting time for your car to come from valet parking. Am not sure where the parking lot is, but it takes up to 10min for your car to be pulled over. Which was a little frustrating. read more

Couple
Daniel from Arlington,TX
September 2, 2009
Couple
9.0

Beautiful lobby, excellent staff, clean room with a beautiful view, great location, strong drinks at the bar.

Couple
Allyson from Sarasota,FL
May 6, 2009
Couple
9.0
Beds were so comfy and clean.
Nothing.

Everything that Priceline said it was and more. Beautiful hotel. Loved the shampoo, bath soaps. Our view was incredible without receiving an upgrade.

Couple
Nathan from Saint Peters,MO
April 10, 2009
Couple
10.0
Location and great bathroom.
The in room internet could be better.

This hotel is an excellent choice for downtown Chicago. Location is perfect with most of the major attraction being within walking distance or a short cab ride away. Room was great, nice big windows with great views, comfortable beds, and great styling.

Business Traveler
Jan from San Francisco,CA
April 9, 2009
Business Traveler
8.0
French-ness.
A bit snooty.

The good and bad of a high-priced, corporate chain hotel. Location not great.

Couple
Roger
August 23, 2008
Couple
10.0
The entire staff was always on the lookout to make our stay comfortable and enjoyable.
The Euro-Disco music that plays continuously in the lobby and outside is atrocious.

The Sofitel Water Tower is located in the River North area within easy walking distance of State St., Rush St. and Michigan Ave. It is the perfect location for people like us who prefer to not be in the hustle and bustle but don't mind a short walk to get right in the action. The always attentive, helpful and friendly staff made sure our needs were met whenever we asked. One of the concierge, even recognized us sitting at a street side cafe several blocks from the hotel. She smiled, waved, and said hello even though she was off for the day and could have simply ignored us as she passed. That she didn't reflects well on the hotel and was representative of our treatment by the entire staff from the doormen to housekeeping to the front desk. The only downside for us was that our opportunities to relax at the end of the day with a drink and people-watch were somewhat limited due to the previously mentioned hotel location and because the somewhat small, high-ceiling lobby wasn't as inviting as we would have liked. But that was fine because it's pretty easy to find places to people-watch in Chicago! read more

Solo Traveler
Hotel Guest
October 3, 2007
Solo Traveler
10.0
Great concierge.
No mirror in shower.

Hotel was excellent.

Family Traveling with Young Children
David
September 20, 2007
Family Traveling with Young Children
8.0
Location and contemporary design.
Furniture in room show damage and wear greater than age of hotel.

Good, quiet location, just a 2 minute walk from Michigan Ave and the Hancock tower. New adjacent buildings block any lake views that might have existed at one time. Contemporary design and furnishings are nicely done. The room was a bit smallish for a 4 star hotel but the large bathroom was a nice trade-off. I will probably try another hotel on my next visit but would not be disappointed at all if I ended up back at the Sofitel. read more

Group Traveler
Caryl
September 14, 2007
Group Traveler
9.0
Clean rooms and good service.
Lounge could have a bit more food options.

Very nice hotel. My daughter and her husband live in Chicago and when we visit we will use this hotel again. The other couple we came with liked the hotel but prefer the drake. I think both have their place (modern Vs traditional) however I feel the sofitel is friendlier and the parking is less expensive which is always nice.

Reviews of Sofitel Chicago Water Tower
(1 - 10 of 98 reviews)
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