Swissotel Chicago

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Swissotel Chicago

Swissotel Chicago Image
4 Star
323 East Wacker Drive
Chicago, IL 60601
Swissotel Chicago Amenities
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  • 24 Hour Front Desk
  • 24 Hour Room Service
  • 24 Hour Security
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Bath Tub
  • Bathroom Telephone
  • Breakfast Buffet
  • Business Center
  • Cellular Telephone Rental
  • Childrens Activities
  • City Center
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Conference Facilities
  • Conference Suite
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Data port Available
  • Desk with lamp
  • Double Bed
  • Easel
  • Electronic Door Locks
  • Elevators
  • Executive Level
  • Exercise Gym
  • Express Checkout
  • FEMA Approved
  • Female Executive Rooms
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Guest Rooms
  • High speed internet access
  • In Room Movies
  • Indoor Parking
  • Indoor Pool
  • International Direct Dial
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem in Room
  • News Stand
  • No Smoking Rooms/Facilities
  • Outlet Adapters
  • Overhead Projector
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Projector
  • Public Address System
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Security
  • Shower
  • Single Bed
  • Smoke Detectors
  • Sprinklers In Rooms
  • Telephone
  • Television with Cable
  • Temperature Control
  • Turndown Service
  • TV
  • TV Remote Control
  • Valet Parking
  • Wake-up Service
  • White Board
Where the River Meets the Lake The Lobby Lounge Corner Executive Room Junior Suite Suite Meeting Room Ballroom Guest Room Classic Room Premier Room Corner Executive Suite Corner Executive Suite Miscellaneous Corner Lifestyle Suite Geneva Restaurant Restaurant Buffet Breakfast Item Traditional Swiss Breakfast Jacuzzi Monte Rosa Montreux St Gallen Meeting Room Continental Breakfast Display St Gallen Vevey Swissotel Chicago Logo Pool view Pool view Pool view Bar/Lounge Cheese Amenity Ballroom Alpine Ballroom Grand Ballroom 43rd Floor Edelweiss
photos | amenities | 967 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.7
Description of Swissotel Chicago
Designed by noted city architect Harry Weese- and in a class all its own- Swissotel Chicago rises above the point where the Chicago River meets Lake Michigan. From our downtown location- you*ll be poised for a short walk to popular destinations- including the *Loop* financial district and government center. Radiant daylight or city lights glimpse breathtaking sights throughout the hotel. Whether from the desk of a Corner Executive Suite- our health club on the 42nd floor or a seat in the Swiss Executive Club Lounge- our views simply dazzle. If the stunning 42nd floor Lake Michigan views don*t set your pulse racing- your workout certainly will. Head up to the Penthouse Fitness Center for a circuit on our Precor cardio and strength-building equipment- which includes bicycles- treadmills and free weights. Wind down with a swim in our 45-foot heated indoor pool or a turn in the dry sauna or Jacuzzi. read more
from $129
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Priceline Guest Score Card
Based on 1472 reviews from guests who stayed at the Swissotel Chicago
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.9.0
8.9
Hotel Dining
user rating 8.2.0
8.2
Check Rates and Availability at the Swissotel Chicago

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Hotel Guest Reviews of the Swissotel Chicago
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Family Traveling with Young Children
Jose from East Lansing,MI
December 24, 2009
Family Traveling with Young Children
8.0
Mattress was comfortable.
Parking cost too much.
Couple
Ben from Cambridge,MA
December 23, 2009
Couple
8.0
The lobby was very inviting, and the room was a comfortable place away from home.
The location is a bit out of the way from subway lines, but easily remedied if you know bus routes.
Couple
James from Prospect Heights,IL
December 22, 2009
Couple
10.0
Have stayed there before, upscale, downtown, and view of the lake.
Wish they had a breakfast.
Solo Traveler
Brian from San Diego,CA
December 17, 2009
Solo Traveler
4.0
Beds were super comfortable.
Charged to use the pool and, tiny showers.
Family Traveling with Young Children
Dan from Chicago,IL
December 16, 2009
Family Traveling with Young Children
8.0
Location.
Solo Traveler
Tim from Hermann,MO
December 12, 2009
Solo Traveler
4.0
The beds were comfortable.
Parking fees and pool fees could've been free for the price for guests.

The rooms were clean and it was a nice establishment. To have to pay $52 a night to park, when you are a guest, is ridiculous and then have to pay $15 a person to use the pool, when you are a guest, is ridiculous and the pool was a joke. It was like swimming in the kiddie pool, it was only 4 feet deep and wasn't very big. I think if you pay for a room at there prices you should receive those accommodations! read more

Solo Traveler
Steve from Dwight,IL
December 11, 2009
Solo Traveler
6.0
Price and location.
Checking in they don't tell you everything.

When I checked in with my wife they said all they had was a room with 2 double beds but for another 50 bucks. I could upgrade to a room with a king size beds. I told them no thanks and then asked if the hotel was full. The girl said the hotel was completely sold out. This made no sense after trying to upgrade me for the right price.

Couple
Julie from Michigan City,IN
December 9, 2009
Couple
9.0
It is beautiful, excellent location to all the down town attractions, it is right on Lake Michigan with stunning views from some of the rooms.
There were elevator issues. It seems some people got trapped in an elevator when only left one operating elevator for over 40+ floors of rooms.

Swissotel is one of the top places in Chicago area to stay. I would and have recommended this hotel to my friends and family and will go back myself as well.

Family Traveling with Young Children
Lori from Bloomington,IL
December 9, 2009
Family Traveling with Young Children
5.0
Location.
Parking fees, wait for elevator, two bath towels.

Walking in the hotel was nice. Parking is very expensive and the valet refused to tell me where I could find other parking. In a room with a two full size beds, they only gave two bath towels. Not good for a family of four. The wait for the elevator was over 20 minutes. Not acceptable. The ice machine on my floor was broken and I had to ride the elevator up three floors to find another one because the door handle on the staircase was broken. My view was of an office building. I could see in their building, which meant they could also see into my hotel room. Not good for privacy. read more

Couple
Chris from Grafton,WI
December 9, 2009
Couple
9.0
Great location with wonderful views of downtown and Lake Michigan.
Elevator service was very slow especially at check-out time.

Overall this is an excellent hotel. The hotel lobby is warm and inviting and decorated in a modern mix of jazzy carpet, dark woods and elegant marble tile. The staff was friendly and helpful. Our room was a double queen size bed room, and the bathroom had a tub and separate shower. The beds were comfortable and had lots of extra pillows. Everything was extremely clean and in new condition. read more

Reviews of Swissotel Chicago
(1 - 10 of 993 reviews)
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