Madeline from Cherry Hill,NJ
October 26, 2009
Solo Traveler
10.0
Very friendly and professional staff, and a lovely hotel.
Door men could have been nicer and opened the door, especially during rain.
A lovely little gem in an excellent location. Staff was very friendly, professional and helpful. Room was clean and comfortable, as was the bathroom.
Randy from Westport,CT
October 25, 2009
Couple
8.0
The bathroom was very nice
and large.
The room although nice are rather small.
Lisa from Jacksonville,FL
October 24, 2009
Couple
10.0
Love the towel warmer in the bathroom & location was great!
One of the days was blustery & chilly with 40mph wind gusts & snow flurries & we were happy to have the golf umbrellas the hotel provided. The concierge was so helpful with providing info. On how to get to Salem & with suggestions on local sites & restaurants. The entire staff was very friendly!
Blanca from Santa Maria,CA
October 23, 2009
Couple
10.0
Everything. Room, bar and location. The hotel itself shows as a beautiful historical property.
This hotel was better than we expected. Our rooms were small, but perfectly decorated and beds are very comfortable. The staff were great and very informative about Boston. We would surely want to go back.
Yvonne from Seabrook,TX
October 22, 2009
Couple
10.0
Friendly and eager to please staff.
Julie from North Wales,PA
October 21, 2009
Solo Traveler
10.0
Great location.
1 bed instead of 2.
Awesome way to get to know Boston and very convenient to downtown and Cambridge.
Al from Surry,ME
October 21, 2009
Couple
10.0
Location and room quality.
Breakfast could be improved.
H from Dallas,TX
October 21, 2009
Solo Traveler
7.0
The bed was comfortable, and the shower was excellent.
No I pod connection on stereo in room.
I found the hotel very nice and comfortable. I would stay at the Back Bay Hotel again.
Scott from Westport,CT
October 21, 2009
Family Traveling with Young Children
4.0
Great doormen.
Confirmed then lost reservation. Room was very small. Moved to slightly bigger room, still not good.
While the hotel has a cool factor, the room was small. No bath and extremely dry air. Heat ans cooling very loud. The staff is friendly, but the concierge could not get us a reservation in any restaurant. He said we finally got one at Cheese cake factory, when we got there they had none.
Nancy from Riverbank,CA
October 20, 2009
Couple
9.0
Beautiful inside, very modern and immaculate.
Reviews of The Back Bay Hotel
(1 - 10 of 38 reviews)