The Crowne Plaza At Union Station Indianapolis Hotel

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The Crowne Plaza At Union Station Indianapolis Hotel

The Crowne Plaza At Union Station Indianapolis Hotel Image
3 Star
123 West Louisiana Street
Indianapolis, IN 46225
take a virtual tour
The Crowne Plaza At Union Station Indian ... Amenities
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  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Bar/Lounge
  • Bath Tub
  • Business Center
  • CD Player
  • City Center
  • Coffee Maker in Room
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Desk with lamp
  • Email Service
  • Executive Level
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Newspaper
  • Gift Shop
  • Golf
  • Hairdryers Available
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Indoor Pool
  • Internet Access
  • Iron
  • Laundry/Valet Services
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • Parking
  • Pool
  • Porters
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Secretarial Service
  • Security
  • Sprinklers In Rooms
  • Television with Cable
  • Turndown Service
  • TV Remote Control
  • Valet Parking
  • Vending Machines
  • Video Checkout
  • Wake-up Service
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photos | amenities | 381 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.5
Description of The Crowne Plaza At Union Station Indianapolis Hotel
Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is "housed within America's first Union Station." Our hotel®s downtown Indianapolis location is ideal. We®re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Conseco Fieldhouse, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children®s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named & decorated after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada. read more
from $109
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Priceline Guest Score Card
Based on 578 reviews from guests who stayed at the The Crowne Plaza At Union Station Indianapolis Hotel
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.6.0
7.6
Check Rates and Availability at the The Crowne Plaza At Union Station Indianapolis Hotel

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Hotel Guest Reviews of the The Crowne Plaza At Union Station Indianapolis Hotel
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Solo Traveler
Marqueda from Chicago,IL
November 3, 2009
Solo Traveler
3.0
No cab service and front desk was frequently unmanned.

I
had to call several times for towel service and was just overall dissatisfied with the staff availability.

Senior Travelers
Charlie from Huntingburg,IN
October 31, 2009
Senior Travelers
10.0
Beautiful, friendly, comfortable, very clean hotel I would highly recommend this hotel.
Could not find a radio that worked or a source for music.

Nice hotel I would highly recommend this hotel.

Couple
Babak from Charleston,WV
October 23, 2009
Couple
8.0
Nice interior design and
clean.
Family Traveling with Young Children
Alicia from Owensboro,KY
October 21, 2009
Family Traveling with Young Children
5.0
Location.
Dated, felt stuffy.

Location was great, frustrating that parking is $25 a night. Decor in main part of hotel made it felt stuffy.

Couple
Dwayne from Homewood,IL
October 20, 2009
Couple
8.0
Location to attractions was excellent.
Noise from adjoining rooms.
Solo Traveler
Rita from Williamsport,IN
October 19, 2009
Solo Traveler
10.0
I like the peace and tranquility. A good place ton catch up on rest.
Business Traveler
Me from Ocala,FL
October 11, 2009
Business Traveler
1.0
Nothing what so ever!


Not enough space hear to describe my experience at this hotel (if that is what you want to call it). It is a from train station and still looks like one. The place is filthy, I was kept awake until 3:00 AM by the passing trains. The walls are paper thin so at 5:00 AM, after finally being able to go to sleep. I got woken up by the guest next door clearing his throat out and by the guest on the other side blow drying her hair. read more

Business Traveler
Kathleen from Loogootee,IN
September 22, 2009
Business Traveler
9.0
Been awhile since I've been to union station. Very unique hotel. I enjoyed.
Train noise.
Couple
Tiffany from Terre Haute,IN
September 18, 2009
Couple
10.0
Train in hotel.
N/A

I liked the old time feel of it and it had a train in middle of hotel/Staff was friendly.

Family Traveling with Young Children
Jenny from Bellevue,MI
September 10, 2009
Family Traveling with Young Children
10.0
Great location, personable staff, interesting decor/architecture.
Reviews of The Crowne Plaza At Union Station Indianapolis Hotel
(1 - 10 of 388 reviews)
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