Yianni from New York,NY
March 11, 2009
Solo Traveler
9.0
Staff.
Walls very thin. Could hear people in next room.
Excellent location, excellent staff. Only drawback are some of the facilities. My bathroom was missing a shower guard, problem with TV and you heard everything from the adjoining rooms.
Valerie
October 15, 2008
Solo Traveler
10.0
Staff was very friendly and helpful, beautiful suite room.
No full length mirror in the room.
Great location, friendly and helpful staff, beautiful room, will recommend The Eliot.
Susan
September 18, 2008
Solo Traveler
8.0
The idea of a suite instead of one room.
Tiny bathroom totally inadequate, no room for towels!
Location was
great for my purpose. I would stay here again.
Mary Ann
March 4, 2007
Solo Traveler
6.0
It is cozy and comfortable. The suites are lovely and homey.
The staff seemed untrained and unresponsive. I had to ask for a light bulb three times.
The Eliot is a lovely hotel but they need to train their staff more about responding quickly and learning more about recommendations concerning restaurants, etc in Boston instead of handing you a booklet without comment. The hotel seems a bit tired but still warm and cozy. I would definitely return as I have many times before.