Larry from Orlando,FL
August 20, 2009
Senior Travelers
10.0
Old world beautiful.
Service people were great.
Henry from Fairfield,CA
July 31, 2009
Solo Traveler
10.0
The staff was courteous and helpful.
Peter from Chantilly,VA
July 23, 2009
Couple
6.0
Historic and beautiful public spaces
We had to fight for toilet paper, bottled water and nothing in the mini-bar.
Beautiful historic hotel, nice staff, good restaurants but there was nothing in the mini-bar, the tv was 13" and had 12 channels. And we had to be constantly asking for more towels, toilet paper, etc. like we were on a ration.
Julia from Santa Clara,CA
June 18, 2009
Couple
10.0
Location.
Kate from Seattle,WA
February 23, 2009
Family Traveling with Teens
10.0
There were special touches, putting water and ice in the room.
There was nothing I didn't like.
Staying at The Empress was much better than I expected it to be and far,
atmosphere, and location. The setting is so distinctive that it makes you feel you have really traveled, the location couldn't be better, and the feeling of being spoiled and treated luxuriously was really wonderful.Service details included calling me by name, having wonderful appetizers available in the evening and a delicious full breakfast in the am, providing water and ice at bedtime, having a beautiful chocolate teacup and spoon waiting on the table, a poem wrapped in a ribbon after turning down the beds for the evening, and all the concierge services one could want.The beds were super comfortable, the place was very quiet, the bathroom all upgraded and modern, and again, the sense of history and elegance not to be beat. read more
Jessica from Corona,CA
January 4, 2009
Couple
10.0
Friendly staff. Great decor.
It was perfect.
This hotel was beautiful! An authentic victorian gem. Great staff, great location, within walking distance to food, shopping and fun.
Imade
October 28, 2008
Solo Traveler
5.0
Location.
Services.
Staff is not friendly, bad shower curtain and old towels and bath robe.
Jose
October 14, 2008
Couple
10.0
Very accommodating; fantastic all around.
Nothing.
Arrived and checked in without any problems; room was perfect; bed was very comfortable and quiet. We were able to park the car and never use it since everything is within walking distance. Food at the hotel is fantastic had breakfast, afternoon tea and dinner. Afternoon tea is a great experience worth every penny. Our dinner was in their lounge with live Jazz in the background, we opted for the curry buffet which was the best curry I have ever had. Since the hotel is in the center of the inner harbor we also enjoyed lunch and 1 dinner near. The hotel location is perfect near everything. We are planning to return again and often. read more
Reviews of The Fairmont Empress
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