The Palmer House Hilton

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The Palmer House Hilton

The Palmer House Hilton Image
4 Star
17 East Monroe Street
Chicago, IL 60603
The Palmer House Hilton Amenities
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  • 24 Hour Security
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Barber Shop
  • Barber/Beauty Shop
  • Bath Tub
  • Breakfast Buffet
  • Business Center
  • Cellular Telephone Rental
  • City Center
  • Computer Rental
  • Concierge Desk
  • Copy Service
  • Currency Exchange
  • Desk with lamp
  • DVD Player
  • Electronic Door Locks
  • Executive Level
  • Exercise Gym
  • Express Check In
  • Express Checkout
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Guest Rooms
  • High speed internet access
  • Indoor Pool
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • News Stand
  • No Smoking Rooms/Facilities
  • Outlet Adapters
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Public Address System
  • Safe
  • Safe Deposit Box
  • Security
  • Smoke Detectors
  • Sprinklers In Rooms
  • Television with Cable
  • Temperature Control
  • Valet Parking
  • Wet Bar
Exterior Suite Recreational Facilities Guest Room Restaurant Lobby
photos | amenities | 3664 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.3
Description of The Palmer House Hilton
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House a Hilton Hotel - an iconic world-class downtown Chicago hotel and gateway to Chicago*s rejuvenated Loop scene. A modern Chicago grand hotel the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park Grant Park Lake Michigan the Art Institute of Chicago the theater district and the Magnificent Mile. Representing a locale close to the best of the city*s offerings shopping on the famed State Street and Jeweler*s Row on Wabash Avenue. The Palmer House Hilton Destination Jay Pritzker Pavilion at Millennium Park The School of the Art Institute of Chicago Macy*s on State Street Shopping on the *Mag Mile* Sears Tower Bank of America Theatre Chicago Theatre Oriental Theatre Goodman Theatre Chicago Symphony Orchestra Lyric Opera Chicago Architecture Foundation Shedd Aquarium Field Museum Adler Planetarium Spertus Institute of Jewish Studies Navy Pier John Hancock Observatory McCormick Place Convention Center Chicago Water Tower. The Palmer House Hilton Hotel Location Museum of Science and Industry Lincoln Park Zoo Peggy Notebaert Nature Museum Brookfield Zoo Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field home of the Chicago White Sox Wrigley Field home of the Chicago Cubs Soldier Field home of the Chicago Bears and the United Center home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America The Palmer House Hilton hotel in Chicago Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant world leaders and dignitaries celebrities and Chicago*s movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining entertainment and services the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich read more
from $119
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Zagat ratings and reviews
RoomsServiceDiningFacil.Cost
19211820459
"Big" and "oh-so-busy", this "Queen of the Chicago scene" has an "excellent" location that puts it in "walking distance to Millennium Park, the Art Institute and late-night restaurants" and "next door" to the El; on the plus side are the "first-rate fitness center", "spectacular lobby" and "ambitious" $170-million renovation, but rooms are still a crapshoot – some are "tiny and dank" – and there's "not much personal service"; N.B. a new spa is in the works.
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Priceline Guest Score Card
Based on 5502 reviews from guests who stayed at the The Palmer House Hilton
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.8.0
7.8
Check Rates and Availability at the The Palmer House Hilton

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Hotel Guest Reviews of the The Palmer House Hilton
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Business Traveler
Stephanie from Santa Ana,CA
November 19, 2009
Business Traveler
10.0
The room decorations were very stylish, and the staff was friendly.
They don't have roll away beds for the rooms, so my friend had to sleep on the floor.

Nice hotel, good area. Room was a little small, but very cute and comfortable.

Senior Travelers
Christine. from Rochester,IN
November 18, 2009
Senior Travelers
9.0
Lovely old hotel graciously restored.
Cheesey jewelry boutique in lobby.

Lovely old hotel properly restored. Staff is courteous and gracious.

Couple
Andrea from Greenwood,IN
November 18, 2009
Couple
8.0
Friendly staff and beautiful lobby.
Rooms and bathroom are very small.
Solo Traveler
Molly from Hudson,WI
November 18, 2009
Solo Traveler
9.0
Clean, beautiful, and in the perfect location.
The beds were small and the concierge misinformed us a few times.

Our overall experience at this hotel was wonderful. It is absolutely beautiful, clean, and in a great location. The concierge kept steering us away from the public transportation for some reason and was pushing us to use the cabs, which was odd. Also, we were misinformed a few times by the concierge. Overall though, we had excellent service and really enjoyed the hotel.

Solo Traveler
Stefanie from Indianapolis,IN
November 18, 2009
Solo Traveler
10.0
It had a lot of character and the customer service was A+. We enjoyed the hotel, the restaurant and the valet. It was all a great deal for the price.
The cost of the overnight parking was high, but it there is nothing you can do about it I guess.
Couple
Annie from Kentwood,MI
November 18, 2009
Couple
9.0
The lobby is beautiful.
The rooms were somewhat small.

This hotel has a beautiful entry, but the rooms are not as elegant. We had no view from our hotel rooms.

Solo Traveler
Patrick from Ottawa,Canada
November 18, 2009
Solo Traveler
10.0
Location, room set up and comfort, architecturally attractive.
Couple
Ben from Bellefontaine,OH
November 18, 2009
Couple
9.0
Classic elegance, great location, affordable parking, great priceline rate would recommend this property and process.
Couple
Paul from Dyer,IN
November 18, 2009
Couple
5.0
Nothing.
Not happy, waste of money room small, staff rude and no room view.
Couple
David from Ossining,NY
November 18, 2009
Couple
8.0
Very nice, excellent location.
Very big.

Historic large downtown hotel, updated nicely.

Reviews of The Palmer House Hilton
(1 - 10 of 3841 reviews)
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