Richard from Vancouver,WA
December 20, 2009
Couple
7.0
The antique feel and the downtown location.
Room had internet but no electric socket to plug in computer & had poor TV reception.
The staff rated a 10 that were there but they each had to cover too many positions as they appeared to be short staffed perhaps due to the off season time of our travel. The internet issues appeared to be a hotel wide problem as well with people sitting in halls using WiFi. The room was large and nicely furnished. The food was excellent in the restaurant.
Angie from Madison,WI
August 24, 2009
Family Traveling with Young Children
8.0
Great service, sool historic building centrally located.
Room was small, bathroom was old- could use redecorating.
Becky from Tipton,MO
August 16, 2009
Couple
9.0
We liked the historical atmosphere.
Room was a little cramped, very little parking in the area.
This was a good experience for us for the most part. The staff was very helpful and friendly, as were the other guests at the hotel. We especially enjoyed our (reasonably priced) dinner at the restaurant located in the hotel.
John from Meeker,CO
August 15, 2009
Business Traveler
4.0
General hotel atmosphere nice.
Mouse in my room, rooms small, unfinished carpentry.
Good location-except for the street people-General area refurbishing very nicely done, however rooms need to be brought up to same level. Has feel of an old hotel that was neglected and still needs some work.Staff was great.
Steve from Abilene,TX
August 11, 2009
Couple
1.0
Nothing!
Old and outdated!! Rooms too small. Needs major remodel in the rooms.
If you are looking for a vintage 1930's hotel, this is the place to stay. Otherwise, it's old, outdated and unacceptable for the modern traveller. Would never recommend this hotel ever!!
Todd from Saratoga Springs,UT
August 5, 2009
Couple
4.0
location was close to many things
outdated, too small of a room, no hot water for 20 min
Very disappointed with this hotel after other good experiences with priceline. While it is a historic hotel, it is not nice nor should be considered anything more than 2 stars. Staff was not helpful when we were awoken by the alarm in the next room, it ended up going off for an hour starting at 4:30 AM! It took 10 minutes to get hot water in the shower, and the room was tiny. read more
Nina from Athens,TX
July 13, 2009
Couple
7.0
Old Western decor in public areas.
No parking and didn’t receive perceived value of my upgraded room, very disappointed.
Vicki from Manhattan Beach,CA
June 30, 2009
Family Traveling with Teens
7.0
The staff was more than happy to assist.
The elevator was broken. The vending machine didn't work. The electrical outlet in room didn't work.
I was with my two teenage children and stayed in a suite. This consisted of 2 double beds and a pull out couch. The room was spacious as hotel rooms go. The bathroom was located one step up from the rest of the area, which was terribly inconvenient and dangerous as one can imagine, especially in the middle of the night. The coffee shop did not offer a full breakfast and was disappointing with the selections of muffins and bagels that were available. There is no parking available at the hotel and you must drop off your bags then find a parking space on the street anywhere around the area but it's free until 10:00 am. The hotel restaurant seemed to be popular, but would suit adults and most business travelers. Staff was available to help through the passage for this. We were really happy not to be staying on a higher floor however. There was also problems with one of the main power outlets in the room which was only source of power for recharging phones, etc. And it also housed a lamp for the room, which didn't work. The phone also didn't work, and I'm not sure that that wasn't outlet oriented as well. A bit too much to pay for the accommodation overall. read more
Diane from West Caldwell,NJ
June 26, 2009
Couple
6.0
Location in town.
Bathroom was not clean enough and hot water in sink was too slow in coming.
Jen
December 24, 2006
Couple
10.0
It was beautiful & the staff was great!
The elevator was tiny.
This hotel has character - it's over 100 years old & is just beautiful. The restaurant and coffee shop are great!
Reviews of The Plains Hotel
(1 - 10 of 10 reviews)