The Westin Providence

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The Westin Providence

The Westin Providence Image
4 Star
One West Exchange Street
Providence, RI 02903
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The Westin Providence Amenities
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  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • Business Center
  • Childrens Activities
  • Coffee Maker in Room
  • Concierge
  • Cribs Available
  • Doorman
  • Fitness Center or Spa
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Pool
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Iron
  • Ironing Board
  • Live Entertainment
  • Lounge
  • Meeting/Banquet Facilities
  • Mini Bar
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Pool
  • Porters
  • Refrigerator
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Sitting Area
  • Smoke Detectors
  • Sofa Bed
  • Telephone
  • Television with Cable
  • TV
  • Valet Parking
  • Video Checkout
  • Wake-up Service
Exterior - Dusk Lobby 24-Hour Front Desk Lobby, Staircase Lobby Lobby Double Guest Room Standard King Restaurant Business Center
photos | amenities | 284 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.6
Description of The Westin Providence
Connected to the Rhode Island Convention Center and the new Providence Place Mall, and located in downtown Providence, The Westin Providence boasts an excellent location. Within walking distance of many gourmet restaurants and historic attractions, guests can experience all that the city has to offer. With a heated indoor pool, fully equipped Capital Club fitness center, and our delicious Agora Restaurant and Bar, we have everything you need to relax and renew right here at The Westin Providence. Our 22,877 square feet of meeting space, in 18 classically decorated rooms, can accommodate nearly any size or type of function. Relax in one of our Heavenly Beds, which come standard in each of our 564 guest rooms and suites. Guests enjoy our spacious accommodations with beautiful city views and oversized bathrooms. Try out our new WestinWORKOUT room and exercise in the privacy of your own room!, From October 19 through December 31, 2009, the sauna in the Capital Fitness Club is closed for renovations. read more
from $118
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Priceline Guest Score Card
Based on 491 reviews from guests who stayed at the The Westin Providence
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 7.8.0
7.8
Check Rates and Availability at the The Westin Providence

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Hotel Guest Reviews of the The Westin Providence
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

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Couple
Kenneth from Great Falls,VA
November 23, 2009
Couple
10.0
Very helpful and friendly staff.
Hard to keep the room cool with unusually warm fall days.

Excellent front desk and bell staff. Helpful and friendly despite crowd at check-in due to a convention next door. Roving management staff were engaging and helpful - nice touch!

Couple
Lisa from Roslyn Hghts,NY
November 20, 2009
Couple
9.0
Location and was clean.
Food was expensive.

Clean, great location, bed was comfortable and the
food was too expensive.

Couple
Donna from Bridgewater,NJ
November 20, 2009
Couple
6.0
Beautiful lobby, loved the Skywalk, connection to the Providence Place Mall.
Problem getting into the first room they assigned, dragged their feet about upgrading.

This hotel appears to be suffering from a staff that cannot handle the large size of the hotel. I definitely detected an attitude from management about upgrading us to a better room, when our room keys would not open the room that was assigned at first (a situation some of the staff already knew about. The desk clerk asked if we would be remaining in our room (a two night stay), implying that we could contact hotel security to let us in the (original) room when necessary. Valet parking was a mess. read more

Couple
Pat from Duxbury,MA
November 19, 2009
Couple
10.0
Flemings restaurant in the hotel and connection to the mall without going outside.
Long wait for valet service.
Couple
Margaret from West Hartford,CT
October 28, 2009
Couple
9.0
Very clean.
Bed was a little too hard. Parking is expensive.

Very satisfied.

Couple
James from Franklin,MA
October 27, 2009
Couple
9.0
Location.
Traffic noise.

Wonderful locations, beautiful rooms, if you are in the refurbished tower.

Couple
Jeffrey from Boston,MA
October 17, 2009
Couple
7.0
Location
Resturant staff at brunch was unacceptable. Not one person came to our table for coffee or to fill water glasses.
Couple
Laura from Lawrenceville,GA
October 15, 2009
Couple
8.0
I thought the location was perfect and the amenities were nice.
The bathroom floor and tub were not as clean as expected. Dirt on floor, mold on tub grout.
Couple
Jerry from Yardley,PA
October 14, 2009
Couple
7.0
Coffee shop was poor.

Very nice rooms. Very expensive parking. Very limited options for breakfast.

Couple
Hotel Guest from Columbus,OH
October 13, 2009
Couple
9.0
The bed was very comfortable.
The parking costs $25 additional and parking.
Reviews of The Westin Providence
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