The Westin Riverwalk

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The Westin Riverwalk

The Westin Riverwalk Image
4 Star
420 Market Street
San Antonio, TX 78205
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The Westin Riverwalk Amenities
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  • 120 AC
  • 24 Hour Front Desk
  • 24 Hour Room Service
  • Air Conditioned
  • Audio Visual Equipment
  • Business Center
  • Childrens Activities
  • Coffee Shop
  • Concierge
  • Concierge Desk
  • Connecting Rooms
  • Currency Exchange
  • Data port Available
  • Doorman
  • Express Checkout
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Pool
  • High speed internet access
  • Ice Machine
  • Iron
  • Ironing Board
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Meeting/Banquet Facilities
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Phone Service
  • Porters
  • Restaurant
  • Television with Cable
  • Valet Parking
  • Video Checkout
  • Video Game Player
  • Wake-up Service
The Westin Riverwalk, San Antonio Grand Staircase Guest Room Zocca Restaurant Zocca Restaurant outdoor dining on the Riverwalk Guest Room Cafecito - entry from Hotel Lobby Navarro Refunction Lobby View Pool View
photos | amenities | 348 guest reviews | map this hotel
Guest Rating:
user rating 9.0
9.2
Description of The Westin Riverwalk
Welcome to San Antonio's Paseo del Rio, a pedestrian river walk of hidden gardens, shops and sidewalk cafes one story below downtown! Shaded by cypress and palm trees, The Westin Riverwalk graces this famous thoroughfare and celebrates the beauty and heritage of Texas's oldest city. Expect a warm welcome at The Westin Riverwalk, San Antonio, where guests are greeted with delicious dark chocolate imported from Venezuela. A beautiful, copper platter greets you at check-in, filled with El Rey Latin American specialty chocolates. Relaxing and convenient, the Alamo, La Villita, Market Square and the Convention Center are all just minutes away. Meeting planners will appreciate The Westin Riverwalk's 23,000 square feet of meeting space, and all guests will enjoy the soothing, comfortable rooms, most with balconies overlooking the river. Rejuvenate in the state-of-the-art WestinWORKOUT Gym or relax with a soothing spa service. Dine at Zocca, a rustic-style Italian restaurant located on the River Walk. Our 473 oversized guest rooms and 66 suites are all decorated in a style reminiscent of historic Texas. Take in the beautiful river and city views, and relax in our signature Heavenly Bed. The spacious marble bathrooms feature the Heavenly Bath and our Junior Suites have separate showers and soaking tubs for ultimate relaxation., From January 3, 2010 through January 12, 2010, the River Walk will be undergoing annual maintenance or river draining from 7am until 5p m daily. We apologize for any inconvenience. read more
from $159
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Zagat ratings and reviews
RoomsServiceDiningFacil.Cost
22221621539
The "beautiful setting" "on the tail end of the Riverwalk" ("quiet at night, but still walkable to all the hoopla") is the main "attraction" of this chain outpost that "personalizes" the "fantastic Westin name" "with Southern charm" and "generous hospitality"; the "spacious" rooms are "outstanding" (especially those "overlooking" the river) and while the food "could be better", "there are lots of restaurants within minutes" (and plans for a new on-site eatery).
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Priceline Guest Score Card
Based on 521 reviews from guests who stayed at the The Westin Riverwalk
Overall Quality Score
user rating 9.2.0
9.2
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.3.0
8.3
Check Rates and Availability at the The Westin Riverwalk

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Hotel Guest Reviews of the The Westin Riverwalk
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

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Solo Traveler
Jeri from Spring,TX
December 9, 2009
Solo Traveler
10.0
Excellent service and beautiful hotel.
We didn't like the in room Starbucks coffee.

The staff went out of their way to take care of us, the hotel is in a great location on the Riverwalk. The facility is beautiful, with large rooms.

Solo Traveler
Peter from New Haven,CT
December 9, 2009
Solo Traveler
9.0
The bedroom was definitely superior to Hilton, Marriott and similar chains.
Parking was somewhat awkward.

Great location, right on the Riverwalk, near all the action. Facilities all you would expect from a four-star.

Solo Traveler
Anneke from Austin,TX
November 24, 2009
Solo Traveler
8.0
Beautiful lobby and great amenities.
Room service food was mediocre, getting my car from valet took almost ½ hour when I left.

The hotel is gorgeous and the staff was friendly and helpful. The food was mediocre and not worth the cost especially for room service. My room was large, very comfortable and had a small deck overlooking the River Walk the view was not very pretty as it looked across to a parking garage and office building, but the room itself was great.

Solo Traveler
Sylvia from Lake Charles,LA
November 21, 2009
Solo Traveler
10.0
Close to Riverwalk and downtown, parking garage across the street , gave another option for parking instead of the hotel.

The hotel was close to the main attractions and businesses downtown. The staff was friendly and very helpful. Bus and trolley routes were close to hotel. The hotel rooms were clean and comfortable.

Solo Traveler
Jac from Weatherford,TX
November 19, 2009
Solo Traveler
10.0
Nice area.
None

Wonderful place to stay.

Solo Traveler
Beckie from Spring,TX
November 17, 2009
Solo Traveler
10.0
Every one in this hotel was extremely nice and had a great since of humor.
Solo Traveler
Cheri from Baytown,TX
July 24, 2009
Solo Traveler
9.0
This hotel was very comfortable and the staff was excellent.
Solo Traveler
Dabney from Fort Worth,TX
June 10, 2009
Solo Traveler
9.0
The beds were very comfortable.
The pool was
very crowded and not very crowd friendly.

I have stayed here a few times and will come back! The only thing that I find to be a downfall is the pool area. Its not very big.

Solo Traveler
Kimberly from Stephenville,TX
March 19, 2009
Solo Traveler
7.0
Location.
Did not have indoor pool. Kids were disappointed
Solo Traveler
Christine
February 20, 2008
Solo Traveler
10.0
Beautiful lobby area, quick & easy check-in/out.
Spa too small & massage rooms too noisy.

Just a quick week-end get-away for myself and some of my friends. Location is great - just down the street from the South Bank area of the Riverwalk if you go out the front of the hotel. Only disappointment was the spa - where I had booked two appts and my friends several each. The spa is very small and limited. The massage rooms are close to all other areas of the spa and the pool so there is a lot of noise coming through. Not the most relaxing experience to hear the staff talking and ppl out at the pool. More sound-proofing needs to be done to this area to truly make it worth the high prices they charge. Other than that the spa was lovely and my services were adequate. Not the best I've ever had but not the worst either. Room was a little noisy with hallway traffic. I simply turned on a white noise machine to block it out. Bed was great! Didn't use room-service or parking so no additional charges to my room. The restaurant on site is very pricey as is the bakery option for a quick bite (basically a very similar menu to room-service in the bakery). No hot tub was a little bit of a let-down as well. No jetted tub in the room either so no where to soak. Pool is heated but I didn't use it as it was quite cold outside. Overall it was a lovely hotel with a beautiful lobby and friendly cordial staff. Room size was about average, bath a bit small but adequate. Would stay there again. read more

Reviews of The Westin Riverwalk
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