Julie from Bakersfield,CA
October 21, 2009
Family Traveling with Teens
9.0
The location is perfect for shopping and sight seeing.
Shelly from Winnemucca,NV
September 30, 2009
Couple
8.0
The bathroom and shower was wonderful.
Did not know that the parking would charge $50.00.
It was very nice and clean I would stay there again.
Tom from Mississauga,Canada
September 16, 2009
Business Traveler
7.0
Great location.
Lawrence from Wahington,DC
September 9, 2009
Solo Traveler
10.0
Location and historic feel of the facilities.
The gym/spa was not available to guests free of charge.
Sarah from Denver,CO
September 8, 2009
Couple
9.0
excellent location, easy access to transportation.
Had to pay to use pool/gym, room was a bit noisy and could hear people next door.
Annmarie from Merced,CA
September 8, 2009
Business Traveler
9.0
Within walking distance from BART.
Roll away beds, additional fee for internet and gym.
Overall pleasant stay within walking distance from many restaurants, shopping and public transportation.
Julie from Los Angeles,CA
September 8, 2009
Couple
4.0
Bartenders at clock bar were great!
Housekeeping stole my swimsuit, pair of pants and shirt.
The velvet was very fast and friendly. Front desk took awhile to process our check in and did not mention what room we were in or if we would like to upgrade. When we got to room we were disappointed and asked if we could move. We had to pay an additional $40. The upgraded room was nice and well worth it, but by accident I left a few garments in a dresser draw. I called that evening to ask if they had been found and was given the run around. The housekeeper either stole my garments and never turned them into lost and found or did not thoroughly clean the room. The hotel blamed the new hotel guests for taking my garments. read more
Allison from Lexington,KY
September 8, 2009
Couple
7.0
Location.
The bed was uncomfortable.
Overall we were pleased with this hotel. Our only complaints were that they did not provide any transportation to the airport, the bed was uncomfortable, and the drinks and snacks in the room were unreasonably priced. If you picked up a snack or drink, everything was automated and charged to your room within 10 seconds. Luckily we didn't pick anything up. With that said, however, the hotel was very clean, offered a nice restaurant, had a great view and was in a wonderful location. All in all, we would stay here again due to the location. The staff was also friendly and helpful the majority of the time. read more
Clarence from Scottsdale,AZ
September 8, 2009
Couple
1.0
Location.
The room they gave us was like a closet, it was so small.
We were excited to get this hotel, knowing where it was located, and its reputation. Now I'm telling people that the hotel stuck us way back in a corner room (closet), with a view of a wall. But it was so small, that we couldn't place 2 suitcases down to get our clothes. The bathroom mirror had water spots all over it.
Deb Korbel from San Jose,CA
September 4, 2009
Solo Traveler
10.0
Friendly staff, old-fashioned but lovely rooms
Great beds and bedding; great location
We had an especially nice 3 course meal in the dining room at a very reasonable price.
Reviews of The Westin St. Francis
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