Hotel Highland At The Biltmore

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Hotel Highland At The Biltmore

Hotel Highland At The Biltmore Image
2 and 1/2 Star
2310 E. Highland Ave
Phoenix, AZ 85016
Hotel Highland At The Biltmore Amenities
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  • Air Conditioned
  • AM/FM Alarm Clock
  • Business Center
  • City Center
  • Coffee Maker in Room
  • Continental Breakfast
  • Data port Available
  • Desk with lamp
  • Elevators
  • Executive Level
  • FAX
  • Hairdryers Available
  • High speed internet access
  • In Room Movies
  • Iron
  • Ironing Board
  • Microwave
  • Modem in Room
  • No Smoking Rooms/Facilities
  • Phone with speaker
  • Radio
  • Safe
  • Secretarial Service
  • Security
  • Shower
  • Telephone
  • Television with Cable
  • Temperature Control
  • TV
  • TV Remote Control
  • Wake-up Service
Guest Room King Suite Suite Exterior View Suite Work station Double Queen Suite Exterior View Guest Room
photos | amenities | 21 guest reviews | map this hotel
Guest Rating:
user rating 8.0
8.0
Description of Hotel Highland At The Biltmore
Considered Biltmore Best Value- the Phoenix Inn Suites offers a convenient location to both Sky Harbor Airport as well as the Biltmore Fashion Parks fine shops and numerous restaurants. The Phoenix Inn Suites boasts the largest cleanest guestrooms in the area with a most attentive staff and offering most neighborly rates. Each beautifully appointed guestroom is equipped with a king bed or two queen beds. Coffee maker- iron and ironing board- hair dryer- microwave and refrigerator. All rooms have data ports- selected rooms have two phone lines. Complimentary WI-FI- Wireless High Speed Internet Access throughout whole hotel. Our business center is open 24 hours a day. Our outdoor pool and spa provide the ideal spot to enjoy the Arizona sunshine and the fully-equipped health club is a great way to unwind. PHX-Phoenix-0 mi N read more
from $74
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Priceline Guest Score Card
Based on 30 reviews from guests who stayed at the Hotel Highland At The Biltmore
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.3.0
8.3
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Hotel Highland At The Biltmore
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Group Traveler
Couple
Dale from Las Vegas,NV
October 1, 2009
Couple
8.0
Clean, great rooms that were recently remodeled, new modern feel, and good location.
Business Traveler
Rich from Lenexa,KS
June 7, 2009
Business Traveler
9.0
I liked everything!
Bar/restaurant was under construction and wasn't open.

This hotel was recently renovated and is a very nice hotel. The finishes were well done down to the tile work and even the plumbing fixtures. The staff was very friendly and
I will not hesitate to stay here again.

Business Traveler
Gayle from Phelan,CA
May 8, 2009
Business Traveler
10.0
Room was spacious and beds were extremely comfortable.

Easily accessible, shuttle available from airport, comfortable rooms and staff was very helpful. Would recommend to anyone and would stay at hotel again.

Solo Traveler
John
October 22, 2008
Solo Traveler
7.0
It met my basic needs.
Breakfast on the weekends was boiled eggs instead of the usual sausage and eggs.

It was just right. Not too spectacular and it showed some wear, but everyone was courteous and helpful. The free breakfast was great and I had everything I needed. Free internet, a workspace and cable TV. The bed was comfortable.

Couple
Caryn
October 20, 2008
Couple
8.0
Very spacious room.
Needs updating and it is in the works!

Staff was really friendly and gave us a $20 off coupon for a great dinner. When we checked in they gave us a bottle of much needed water and fresh baked cookies. Nice touch. It will be beautiful once it is updated/renovated. Great breakfast with a waffle maker!

Solo Traveler
Phil
October 14, 2008
Solo Traveler
7.0
Friendly staff accentuated several nice amenities - cookies, coffee, computer, and newspaper in lobby + free breakfast.
Bed comfort was fair and slow elevator (only 4 floors though).

The hotel has been updated and tries very hard to make your stay special (amenities, staff). The microwave oven, refrigerator, and lobby computer were definitely a plus for me. Location is within walking distance of Biltmore Fashion Plaza.

Solo Traveler
Rob.
October 9, 2008
Solo Traveler
9.0
The room was great. Seperate sitting area and kitchenette.
The sign was hard to see.

The hotel exceeded my expectations. The room was great with a seperate sitting area, couch, microwave and fridge. They are just about to do some remodelling, and the plans for the common areas look quite nice. I would like to see the place again when they are done.

Business Traveler
Jon
October 8, 2008
Business Traveler
10.0
I like the divison of the rooms.
I did not like the living area was so small and rather tiny couch.

Clean loved the breakfast. Be careful if you turn on the heat.

Couple
Jennifer
October 8, 2008
Couple
8.0
Located in a great part of town, but secluded.
A friend that came to visit me was frisked by security, found that odd.

When I arrived on Friday afternoon the staff was very friendly and eager to help me start my stay. The room was clean and a lot bigger than I expected, the bed was huge, that's always a big bonus. The hotel was quiet and I was not bothered at all, we came and went as we pleased, would definitely recommend to someone looking for a room in Phoenix.

Solo Traveler
Kathy
October 1, 2008
Solo Traveler
7.0
The location, free breakfast and
cleanliness.
The bed wasn't very comfortable, it was kind of hard.

The hotel is old but clean. The room was spacious and clean and included a refrigerator, microwave and coffee maker. It also included a hair dryer, iron and ironing board. The location was perfect for my business there and I noticed they have free shuttle service to the airport.

Reviews of Hotel Highland At The Biltmore
(1 - 10 of 21 reviews)
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