Deedy from Henderson,NV
December 1, 2009
Business Traveler
1.0
Clean.
My car was broken into inside a secured, underground garage. They had cameras also and they could not and would not help in any way.
I would never stay here again! I was traveling alone over the Thanksgiving holiday and my car was broken into in their secured garage. You could only get in and out of the garage with a room key and in and out of the elevator with a key. When I approached the front desk to let them know of the breaking, the guy at the front counter acted as though it was my fault. He should be fired for the condescending attitude he exhibited in front of the manager! She asked him to be quiet after being so rude. The on-duty manager offered no help at all. I asked they look at the cameras for the previous evening, the cameras unfortunately do not work unless there is significant motion to detect and come on. The camera only went on when a car pulled up to the gate and really nothing else. The camera went on when I pulled into the garage but did not stay on even long enough to show me getting out of my car and did not detect the motion when I was moving from my car to the elevator. The cameras showed people coming and going but as they moved through the garage the cameras did not detect the motion so nothing came on to follow them through the area. what a waste!
With all my travels, I am really disappointed the Marriott would not have proper security. read more
Kendal from Kernville,CA
October 23, 2009
Business Traveler
8.0
Great staff. Very helpful with giving directions to area atttractions.
Very loud freeway noise.
Yung from El Centro,CA
October 19, 2009
Couple
9.0
It was clean and the staff was friendly and helpful.
My husband and I have stayed here before and we like it very much it's quiet and close to restaurants we like to go to. We would recommend it to everyone.
El Ouazzani from Keller,TX
October 17, 2009
Family Traveling with Young Children
10.0
Close to Sea World and Old Town, easy freeway access but room was still quiet.
Some freeway noise when sitting out by pool.
Raymond from Pawhuska,OK
October 8, 2009
Business Traveler
9.0
Convenience to Old Town, airport and car rental.
Jes from Portland,OR
October 7, 2009
Solo Traveler
7.0
Proximity to Old town & San Diego.
The hotel was comfortable and close to the attractions that we were seeing.
David from Keller,TX
October 6, 2009
Couple
8.0
Comfort, location and food.
Had to pay for parking.
Ann Maliszewski Sl from Spring Valley,CA
October 6, 2009
1.0
Staff mainly security.
It was the worst stay in my life and other words I would never stay there again.
Stepheny from Cowpens,SC
September 24, 2009
Family Traveling with Young Children
9.0
Our room wasn't ready to check in when we arrived, they fixed the problem by giving us a better room. Nice TV & very comfortable beds!
Room wasn't ready when I came to check in at 3:00PM, waited an hour still wasn't ready.
Christine from Riverside,CA
September 22, 2009
Couple
10.0
The staff was great and the room was clean and spacious.
Reviews of Courtyard By Marriott Old Town
(1 - 10 of 184 reviews)