Fabi from Livingston,CA
December 16, 2009
Family Traveling with Young Children
10.0
I loved the lobby and the Christmas decorations.
The counters in our room were not wiped down.
The hotel was amazing. We had a great time and all staff was friendly. Can't wait to go again.
Brian from Manteca,CA
December 15, 2009
Couple
7.0
Room was clean and nice.
Staff slacked off.
The experience was overall okay. The room was clean and nice but the restaurant (The Grill) forgot our salads. The room service forgot half my order, and the parking garage staff was moody. I will give the hotel 1 more shot before I make a up my mind as to weather I will stay there every time I'm in San Jose.
Don from Roseville,CA
November 24, 2009
Couple
10.0
Clean, relaxing and convenient.
Charged $26 for parking.
Robert from Houston,TX
November 23, 2009
Business Traveler
7.0
Location.
Too expensive, not to include internet access without $14 fee.
Carolyn from San Francisco,CA
November 17, 2009
Couple
9.0
Newer hotel with old time elegance.
High priced drinks.
Comfortable, inviting, and no pretensions. Loved the lobby seating.
Theresa from Hinsdale,IL
September 24, 2009
Family Traveling with Teens
10.0
Overall beauty, friendly staff and
great location.
The hallways near rooms and room elevators needed to be checked more frequently for litter/food.
This hotel is beautiful without a stuffy feel to the staff. Everyone is friendly. Restaurant (The Pagoda) is wonderful if you enjoy fresh Asian food. The fountain restaurant is beautiful as well and serves classic breakfast food wonderfully. I would absolutely stay again.
Nick from Hollister,CA
September 15, 2009
Couple
9.0
The level of customer service.
We were not in the main building and a room key was needed for elevator.
This hotel is one of San Jose's finest. It was my third stay at this location and every time I am happy with the hotel and it's staff. Staff is friendly and willing to help no matter what the problem. I will stay at this location in the future as the rooms are spacious and very comfortable.
Frank from Franklin Lakes,NJ
August 19, 2009
Family Traveling with Teens
10.0
The staff was beyond helpful and pleasant
There is nothing we did not like
Jill from Vallejo,CA
August 7, 2009
Couple
10.0
The staff went out of their way to accommodate all of our needs.
Parking was expensive.
This is the second time I have stayed at this hotel. I loved that the staff was so pleasant and accommodating. I would highly recommend this hotel to my friends and family.
Brad from Sacramento,CA
June 10, 2009
Couple
8.0
Location.
View of cigar butts and crap.
Reviews of Fairmont San Jose
(1 - 10 of 22 reviews)