Elizabeth from Cuyahoga Falls,OH
December 29, 2009
Family Traveling with Young Children
4.0
Convenient location and good pool.
$13/day for Internet; no towels at the pool; broken room A/C.
By appearances, a fine hotel. But, the Crown Plaza charges $13/day for Internet (not even free Internet, let alone WiFi!). The next morning we headed to the pool, and didn't take any towels with us (as instructed by the signage), so that we could get a pool towel. We get out of the pool to find that there are no towels and no one around to help, so we have to ride up the elevator 9 stories soaking wet to our room to towel off. Then we discover our room A/C is busted. Everything else about the hotel was clean, nice, but unexceptional. read more
Susan from Covington,GA
December 27, 2009
Family Traveling with Teens
9.0
Close to events, shopping, dining.
Price did not include fridge/microwave.
Jackie from Peru,IL
December 26, 2009
Couple
4.0
It was quiet.
Gift was not opened all the time.
Ice machine was broken all through our stay on 9th floor. Hotel not close to restaurants. Free shuttle service was not flexible.
Michelle from Opelika,AL
December 26, 2009
Family Traveling with Young Children
9.0
Very comfortable bedrooms.
Limited tv channels and have to pay for wifi in rooms.
Hotel in the ideal location for a vacation. Not too far away from parks or shopping. In a safe location and distance to walk to dinning or attraction choices.
Tj from Indialantic,FL
December 22, 2009
Solo Traveler
8.0
Clean, close to everything, new
and neat.
Tim In Palm Bay from Palm Bay,FL
December 18, 2009
Couple
10.0
Personnel went well out of their way to assure that we had everything we needed and were happy.
Housekeeping was trying to gain access to my room at 8 am on check-out day.
I really enjoyed this stay. As a annual pass holder to Universal we stay in Orlando often. If I am not staying onsite I will be booking at this hotel. Great rooms, very nice personnel, and I was treated like they appreciated my business.
Mabel from Miami,FL
December 17, 2009
Couple
7.0
The bed was very comfortable.
Sean from Tampa,FL
December 16, 2009
Couple
8.0
The layout and comfort of the room.
Had to pay for wireless internet. Poor directions from staff.
It's a moderately upscale room with a unique layout physically. The windows don't open at all and there is no balcony, so there is a slight claustrophobic feeling. Overall, a nice comfortable room with no extras (no free internet access).
Weston from Weston,FL
December 16, 2009
Family Traveling with Young Children
6.0
The beds were so comfortable.
Carolyne from Orange Park,FL
December 2, 2009
Family Traveling with Young Children
9.0
Very conveniently located and close to everything.
Reviews of Crowne Plaza Universal Orlando
(1 - 10 of 497 reviews)