Kelly from Naples,FL
August 4, 2009
Business Traveler
2.0
Not proper amount of staffing.
At 10:00pm I called the front desk, No answer, called house keeping, no answer, called restuarant, no answer. I keept calling all these numbers and after 45minutes I dressed an went to the lobby where I found 10 people in line. Unfortunately the front desk does not answer when there are people in line. Need more on desk.
Jen from Canton,GA
July 28, 2009
Couple
7.0
Good location.
Needed room key in order to park and exit the parking deck.
Timothy from Nashville,TN
July 20, 2009
Couple
10.0
Nice atmosphere, and cose.
Cleaning staff did not speak english, hard to communicate.
Staff was friendly. Room was nice. My only complaint was that the cleaning staff did not speak english.
Ross from Hilliard,OH
July 17, 2009
Family Traveling with Young Children
10.0
Great location. Easy access to nearby shopping, dining and public transportation. Upscale lobby and accommodations with a professional and courteous staff to assist with any service one might require.
Alan from Alexandria,VA
June 15, 2009
Solo Traveler
8.0
Refrigerators in the room & AC worked well, free WIFI.
The parking area is shared with a large office building.
Decent enough place, though nothing special. Liked having a refrigerator in the room. TV had a decent number of cable stations, but TVs themselves were dated. Free in room WIFI is always a bonus. Didn't like the fact that parking was shared with a large office building & had to use room key for garage access.
Ginger from Ellaville,GA
April 21, 2009
Family Traveling with Teens
9.0
Helpfulness of the staff.
Directions to it were confusing, once we figured it out, no problem.
Hotel was gorgeous. Location convenient to mall. Staff were very helpful. We left my husband's insulin in the mini-fridge and called to have someone put it up safely for us till we could return later. Staff helped us with directions, even printing a copy for us.
Lou from Pittsburgh,PA
April 15, 2009
Couple
9.0
Very comfortable, large bed and spacious room.
I felt that it was a very nice hotel for the price. Front desk staff was very pleasant. Nice lobby area with computer area. Also enjoyed the complimentary newspapers and coffee in the lobby.
David from Knoxville,TN
March 22, 2009
Business Traveler
9.0
Clean and pleasant.
Very nice.
Mike from New Haven,VT
March 19, 2009
Business Traveler
10.0
Convenient location, good parking.
Difficult to find, street names confusing.
Room was clean and large and well appointed, everything we needed was there. Staff was very helpful at all times, adequate breakfast bar, covered parking with covered access; I will gladly return. Also it's close to many restaurants.
Daon from Cairo,GA
February 24, 2009
Business Traveler
9.0
It was nice and clean.
The lady at the front desk was a little rude and tried to be intimidating.
it was a nice hotel and in a safe and convenient location.
I hate the fact that
I am a smoker and it is a non smoking facility which me and my finance were unaware of. And the parking garage and your room has a lot of distance between the two.
Reviews of Courtyard By Marriott Cumberland Center
(1 - 10 of 32 reviews)