Denisia from Knoxville,TN
December 23, 2009
Family Traveling with Teens
1.0
The internet service was free.
The television was full, every channel was obscured. The gym equipment did not work. The staff was so rude.
I had stayed at a Doubletree in Nashville, TN and it was much better than this hotel. The staff was so extremely rude! The room was filthy.The knob for the shower was broken and the staff took their sweet time getting back to me about how to resolve the situation. The toilet over flowed. The gym equipment did not work and the food was expensive yet disgusting. The staff appeared annoyed when I approached them with questions or concerns about the room. I have stayed at plenty of hotels. Both business and pleasure. This hotel was my worst experience. read more
Sherita from Va Beach,VA
December 17, 2009
Group Traveler
10.0
The service as a whole was outstanding.
Bob from Camden,SC
December 16, 2009
Couple
9.0
Comfortable beds and pillows.
No complimentary coffee on the weekends.
Friendly staff with a positive attitude toward the customer. Great bar/lounge they make you feel right at home.
Linda from Kansas City,MO
December 11, 2009
Business Traveler
Very friendly staff.
Tommy from Jacksonville,FL
December 2, 2009
Family Traveling with Teens
9.0
The lobby was a great place to meet and relax it was very well decorated and felt warm.
Location was not the best.
It was a great stay, beds were very comfortable, staff was very friendly and helpful. The lobby was very cozy and happy at the same time. I would stay there again. Paying 10 nightly for the parking
I thought was a bit much for the quality of the lot.
Hotel Guest from Ozark,MO
November 28, 2009
Business Traveler
10.0
Large rooms, comfortable beds, HDTV with actual HD and free breakfast.
Wonderful experience working during the holidays, the hotel staff was very friendly, rooms were large, rooms were clean, free internet, free breakfast and large HDTV.
Michelle from Houston,TX
November 25, 2009
Business Traveler
1.0
The hotel was clean and the manager seemed very sincere in his apologies for the van service.
60 minutes wait on van when hotel 7 minutes from ATL.
The overall hotel was nice. I called as soon as I got off the plane and was told the van was in route. I was outside 5 minutes later and called to make sure I didn't miss the van, again was told the van was in route. 20 minutes later I called to see if the van was on the way (30 minutes after first call) and was told the can was on its way. Finally, 45 minutes of being the only person waiting at the ATL hotel waiting area, I called and wanted to know when the van was really coming. The manager apologized and finally checked the status of the van which was finally in route to the airport. The drive showed up 15 minutes later (60 minutes after the first phone call) didn't move from her seat, I carried my bags on, she said nothing to me and I carried my bags off as she said nothing to me after a 7 minutes van ride. The manager was very apologetic, even though it was not his fault, and gave me a voucher for a free breakfast. The actual hotel was nice and if you don't mind waiting with other van drivers, then this is where you wanna stay. read more
Albe from Charlotte,NC
November 25, 2009
Business Traveler
7.0
Really nice beds and strong water pressure in the shower.
$10.00 per night to park overnight is just a way of being greedy.
Nice place to stay, easy to find. No lights on outside. Makes it scary to leave the building in the early morning hours.
Mary from Gulfport,MS
November 24, 2009
Business Traveler
8.0
Very comfortable bed.
Noisy people in room next door. Woke me up at midnight and 2 am. Can hear most noise through adjoining door.
Nice hotel with comfortable bed. Walls are thin and noise does travel. When hotel is not full, would recommend that guests are spread out in the hotel rather than next door to each other.
Cynthia from Jacksonville,FL
November 24, 2009
Business Traveler
1.0
The lobby was nice and comfortable.
The floors had blood stain and burns spots on the carpet. I has to pay a large amount to park outside in a not nice parking lot. No good room service.
The hotel over all was clean and looked good from the outside and the lobby. The carpet was messed up in my room. There were not enough towels. It had a bad odor in the room. Parking fee was to high.
Reviews of Doubletree Hotel Atlanta Airport
(1 - 10 of 79 reviews)