Bob from Elmhurst,IL
July 1, 2009
Solo Traveler
6.0
The price was good
There was a foul odor when going up the stairs to my room
Heather
September 13, 2008
Couple
10.0
Near shopping and things to do.
Rooms are small compared to some others I have stayed at.
I think the staff was great and checked in, in a matter of 2 minutes! They are very quick. The room was clean but I think the room was a bit small, other than that I would stay again!
Brian
July 26, 2008
Business Traveler
2.0
Old, tired, worn out motel with no inner hallways.
Location.
This hotel is old, avoid it.
Sue
June 22, 2008
Business Traveler
4.0
Not too far from the job.
Attitude of the male employees, the girl was great. No elevator, had to carry heavy equipment up and down the stairs.
No elevator, I'm handicapped and had to go up and down the outside stairs with heavy equipment to a 2nd floor room.
Chelsea
May 18, 2008
Solo Traveler
3.0
Nothing.
No wireless internet, only wired internet, terrible state of room, old and dirty, very poor service, staff initially refused to help call for cab.
This is a terrible hotel to stay in---do not stay at this hotel! The staff are very unhelpful (they refused to help call for a cab initially). I have stayed in a couple of hotels in St Charles and all have called for cabs for me (one even drove me!). The room I stayed was in a pathetic condition, everything inside was extremely old and worn out. And the entire hotel looked like a dormitory---it was so basic looking! The worst value for money in St Charles of the 6 hotels I stayed in! Totally undeserving of a 2-star rating. read more
Esther
March 7, 2008
Family Traveling with Teens
8.0
Rooms are always neat and clean, including the bath.
I have had a good experience with every Best Western I have stayed in.
Steve
February 2, 2008
Business Traveler
Snow was blowing in under the door, I had to use my towel to stop the snow and wind.
Don't really like hotels with outside room access.
Julianne
January 16, 2008
Couple
6.0
The complimentary breakfast was nice.
The room was dated and small, not what I expected from Best Western.
Deb
September 18, 2007
Solo Traveler
8.0
Convenient to St. Charles downtown area, shopping & restaurants; is a well kept property.
Bathroom could be updated.
Jodi
April 13, 2007
Business Traveler
1.0
Not a blooming thing. It was unsafe and I refused to stay there.
I was nearly carjacked in the fully lit parking lot.
As I pulled up to the hotel, my car was approached and a thug pounded on my driver¿s side window and attempted to gain entry. I backed out of my spot, approx 5 car lengths from the front entrance, and sped away, terribly frightened and upset.
Reviews of Best Western Inn Saint Charles
(1 - 10 of 11 reviews)