Courtney from Centertown,KY
August 1, 2009
Family Traveling with Young Children
6.0
The swimming and game area.
Hotel Guest
November 5, 2008
Couple
2.0
The hotel needs to have better up keep on the Dome room. The floor has mildew on it the children play area was horrible. They need to clean it up.
They need to clean the pool. The rooms are not clean looking. The shower in our room had a huge crack in the wall that they just through caulking on it instead of replacing it. The brochure they have shows a beautiful place but in reality it does not reflect what it really looks like.
Krystal
June 5, 2008
Family Traveling with Young Children
1.0
NA.
Everything.
This was the worst hotel we have ever stayed in. We stayed in 6 different hotels this week and we ended with this one after driving 12 hours. When we first got in the room my husband saw on the door it said to keep deadbolt locked at all times while in the room for our safety. It just gets worse from there. I'd say I want my money back but I know that won't happen.
Hotel Guest
April 6, 2008
Family Traveling with Teens
1.0
Nothing!
Everything. I did not like it.
Very dirty, even moved to another room and it was dirty as well! Poor maintenance, building in need of major repair and cleaning. Had to leave and get another room at another hotel. The pool was dirty as well.
Kelly
March 6, 2008
9.0
Our stay was wonderful.
You had to go outdoors to get to the pool area if you stayed in one of the theme rooms.
Nice clean family or romantic get away.
Linda
March 5, 2008
Couple
1.0
Absolutely nothing, our twenty year anniversary was spoiled. We did not stay the second night.
Dirty, Cold, Loud heater, Noisy overhead at 3 a.m. Coffee like water, OJ frozen, donuts stale. Manager nasty.
I would not even take my grand kids there for a day at the pool after experiencing the night there. The bed dipped in the middle, light bulbs burned out, heater roared an got too hot. Noisy upstairs at 3 a.m. due to whirlpool. We did not call the desk because the sign in room said to report any problems within the first 30 minutes. We dropped off our suitcases and joined friends for dinner so our half hour was long over when we found these problems. When I mention this to the manager he was rude and nasty, said it was our own fault for not calling them for another room. I find it hard to believe any other room would have been any better. At the "breakfast" lounge (5 tiny tables and 8 chairs) the juice was still frozen, milk was warm, coffee watered down, tiny off-brand donuts and bread was stale. Floors were dirty (months of grit build-up). Still we had been looking forward to our twentieth wedding anniversary in a romantic setting, this hotel spoiled it for us. read more
Cindy
August 26, 2006
Family Traveling with Teens
7.0
Good location, indoor pool.
Price for what you get.
The main thing we did not like as a family visiting this hotel is that the hot tub is blocked off from the pool area, so adults do not get to enjoy the hot tub unless they leave their children unattended---which we would not do. The pool used to be visible from the hot tub. I would not visit there again with children just for that reason. I would rather stay in a hotel that had the hot tub and pool in the same area and pay the same price that Wildwood charges. One thing I did notice was that the hotel is much cleaner than it was when we visited a couple of years ago. read more
Reviews of Guesthouse Wildwood Florence
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