David from Hueytown,AL
September 4, 2009
4.0
old hotel not 2.5 star bad location
has old hotel oder clean not real clean located in the hood who ever rated this hotel needs to go stay in it
Andy from Glen Allen,VA
June 15, 2009
Business Traveler
3.0
Not much!
I was only in the hotel for 8 hours, thank God.
Not sure what this hotel star rating is currently listed, but the quality was very questionable. Very Old and smelly.
Kris from Iowa,LA
June 1, 2009
Group Traveler
10.0
I liked the spacial and layout of the room. The hot breakfast was good and accessible.
They only had one non smoking handicapped room available. Parking space was limited.
The hotel was well lighted and managed. The rooms were clean. The services were adequate.
Robin from Humble,TX
February 16, 2009
Business Traveler
8.0
Th is staff was very friendly and handled concerns promptly.
Beds aren't real comfortable.
Curtis from Bonnie,IL
January 6, 2009
Family Traveling with Young Children
9.0
Very nice clean rooms fresh paint.
Out side pool open not heated, not clean.
Liked the stay, pool and jaquzie not kept up, carpets clean ice maker good, had to park in front and carry lugagged through motel, no side entrances. Had a king non smoking and it was very nice.
David from Cleveland,TN
December 22, 2008
Business Traveler
8.0
The rooms were very nice.
Front desk was never manned and internet down.
Not in the best area but definitely not a bad value for the money. The hotel was very secure as the grounds had a fence that went all the way around. Staff was friendly but the night staff was never around went down 3 times and called a couple of time when the internet wasn't working until I got someone to help me. Overall not dissatisfied with the stay but definitely not first class either. read more
Ls from Arlington,TX
December 1, 2008
Family Traveling with Teens
7.0
The old French decor including french doors and lobby was great, and reminded me of the French Quarter.
The phone system did not work, which made contacting the front desk inconvenient.
The hotel has a nice French Quarter atmosphere; it is small-scale but pleasant and nice. Rooms were clean. There was low occupancy, which made me a bit skeptical.
Amber from Marrero,LA
November 18, 2008
Couple
10.0
Rooms were spacious and continental breakfast was great.
Hotel rooms are showing their age.
The hotel was really nice overall. The room was nice, the hotel staff was friendly and the hot breakfast was a nice surprise. The hotel is conveniently located, not too far from the interstate and close to the downtown area.
Katie
September 5, 2008
Solo Traveler
3.0
Rooms were very clean, lots of space, good breakfast.
Unfriendly staff, hot in common spaces, problems in both rooms we were in.
The hotel was nice, very clean in rooms, but that's about it. When we arrived we learned that it is not in the best part of town, but it's not in the worst part of town either. We arrived after 12 hours of driving and just wanted to check in and take a shower. The power in half of the room did not work, it seemed to be just something like a tripped fuse, but I was told that there was nothing that they could do and the service man would fix it in the morning, so we had to shower in the dark! Which was not as easy as it sounds, there was not power on the side of the room with the bathroom, the TV was not working and the microwave and refrigerator didn't work either cause they were on that side of the room too. When I told the girl at the front desk she didn't even offer to move us to another room. When we came back the next day the problem with the power still wasn't fixed so they moved us to another room. The second room was just as nice, had all the power working, but the water in the shower never got hot enough to take a shower. I don't know if I would stay there again. read more
Lisa
July 31, 2008
Couple
10.0
Most wonderful customer service ever. Best continental breakfast ever. Very nice/clean hotel. Would definitely enjoy staying again.
No negative comments. All was wonderful. Could not ask for a better hotel.
This hotel has the best service of any hotel I have ever stayed at. I would highly recommend it to anyone who would be traveling to the Baton Rouge area. Most definitely enjoyed my stay at the hotel. Next summer when we plan our trip to Blue Bayou/Dixie Landing' we will be staying at this hotel again. I have absolutely no negative remarks about this hotel. All was wonderful.
Reviews of Best Western Chateau Louisiane
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