Alina from Waco,TX
December 8, 2009
Couple
9.0
Excellent location, historic building, helpful staff.
Some rooms are extremely dirty.
We arrived on a night when pipes of that city block burst, which caused major issues for the hotel. Although we requested a non-smoking room, we were told that the only thing available at the moment was a smoking room and that we could change rooms in the morning.
Don from Pensacola,FL
November 24, 2009
Solo Traveler
8.0
I am glad that they have a deposit safety box.
I requested three times please put a hearing impaired kit 6 items in the room before I check in.
I was not happy because I requested them three times please put 6 items of hearing impaired equipment in the room before I check in but they never did
Harry from North Palm Beach,FL
October 16, 2009
Family Traveling with Teens
7.0
Great location to visit the French Quarters.
No parking.
Shirley from Drexel Hill,PA
April 26, 2009
Couple
7.0
Breakfast was very good.
No fitness room.
Comfortable and reasonably priced.
Hotel Guest from Jayess,MS
March 31, 2009
Solo Traveler
7.0
Good location to sights.
Our room was not ready upon arrival.
It was not the best or worst. It's close to most of the touristy things so it wasn't too bad.
Hotel Guest from Cleveland,OH
March 26, 2009
Solo Traveler
2.0
The staff.
Kids 17 and up screaming and yelling in their rooms to all hours of the night.
If someone came there to get sleep and peace and quiet. I would not recommend this hotel. I can only imagine what it's like during Mardi Grass.
Danny from Mckinney,TX
March 15, 2009
Solo Traveler
8.0
Walking distance to Burbon street and other downtown and French Quarter locations.
Pool was more like a large bathtub.
The hotel was nice, clean, staff was helpful and parking was a little pricey but was expected in any downtown area.
Nakeila from New Orleans,LA
March 13, 2009
Business Traveler
2.0
The bellman. He was very helpful.
The cleanliness.
Elroy from Texas City,TX
February 26, 2009
Couple
1.0
Clean.
Bed not what requested, staff rude and dishonest.
Asked for queen bed, the room had a queen head board with full size mattress, mattress leaning to right side. Staff manager was called to look at room. The next room had no hairdryer, they were asked three times over two days about getting a dryer, each time I was told that one would be brought up. Well we never received one and we didn't want to be charged after we left for something from the room that was never there. When told front desk about the bed I was asked twice "sir are you sure", I'm 44 years old I think I know a queen size bed from a full. read more
Jennifer from Murfreesboro,TN
February 26, 2009
Couple
8.0
It was nice.
Our room didn't have a window facing outside.
The hotel and staff for the most part were nice. The continental breakfast was OK the eggs and the bacon were not fresh but cant complain because it was free. The
AC was motion sensors and it was burning up when we returned to our room. Our room also didn't have a window which sucked.
Reviews of Holiday Inn Express New Orleans-French Quarter/Downtown
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