Lynn from Pittsfield,MA
December 15, 2009
Couple
7.0
The boy, at the front desk, was very nice as was the boy that was cleaning the breakfast area.
Small eating area, room, everything was tiny even the closet.
Not a great location. I was afraid at the front door because seedy people were loitering outside the front door smoking. The hotel was the smallest I have ever seen. If I was sitting at the desk my husband had to crawl on the bed to get to the bathroom. Bedspread not clean. Very disappointed. This is a one star hotel.
Julie from Salt Lake City,UT
December 1, 2009
Couple
9.0
Proximity to Times Square and Penn station and value.
Pleasant, value priced, close to Penn station and Times Square.
Tony from Montreal,Canada
November 1, 2009
Couple
10.0
Great price, location and the friendly staff.
No negative comments.
Lisa from Morris Plains,NJ
October 22, 2009
Couple
6.0
Nice breakfast, which is a bonus because there are no diners close.
G.B. from Wakefield,RI
October 19, 2009
Couple
5.0
Good Breakfast.
Complained the TV not working at check in, time, 430.pm. Still not working at Midnight!
It started with our getting a single room for 2. We were changed to another room,it was clean, but the hand towels were dirty, and TV not working. The lady manager got us clean towels. She was very polite. The manager was polite but the TV was never fixed. Small, but upsetting.
Susan Allen Tisdale from Virginia Beach,VA
October 1, 2009
Family Traveling with Teens
1.0
All, but one staff member was very nice.
The room had a strong bad
smell.
It was disappointing.
Elaine from Fountain Valley,CA
September 23, 2009
Solo Traveler
7.0
Extremely polite, fun and helpful.
The room was terribly small, clean and staff was very friendly. I think I would recommend this hotel. And, very convenient location.
Sy from Toronto,Canada
September 21, 2009
Business Traveler
6.0
Friendly and helpful staff, free Internet access, complimentary coffee/tea whole day.
The bed is not very comfortable. I developed some rash after the trip, not sure if it's bed bugs from this hotel.
Pretty decent and friendly hotel. But the bed is not very comfortable.
Bonnie from Winnipeg,Canada
September 20, 2009
Couple
7.0
Breakfast was good. Staff friendly.
Double bed.
For a two star the hotel was satisfactory. Bed comfortable however only a double. Room was very small. Air conditioner was very next to bed. Staff friendly and helpful.
Richard from Redmond,WA
September 12, 2009
Couple
8.0
Nice room, was small, but we expected even smaller. Complimentary breakfast was good.
Location is not so good, its still safe and 2 blocks from subway.
Hotel staff is very courteous and very helpful. We placed our luggage at the hotel after checking out since we were traveling later in the evening. Good complimentary breakfast.
Reviews of Comfort Inn Midtown West
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