Nate from Ottawa,Canada
December 14, 2009
Couple
10.0
Outstanding service.
Grand Hyatt, NY is a fantastic place to stay. The location cannot be beaten, especially for a first trip to New York, as it is very close to so many major attractions. The building is very nice. Tastefully decorated and replete with amenities. But the staff bring it together so nicely. They were so courteous and helpful and sincere. They were very flexible and sweet.
Elsie from Dublin,CA
December 11, 2009
Solo Traveler
10.0
Everything was perfect, location, decor, cleanliness of the room, beautiful hotel.
I loved this hotel. Comfortable bed, clean room, beautiful decor, I have no complaints. The one thing is a night light under the blowdryer that goes on and off, it scared me because the room was pitch black at one point and then all of the sudden I noticed light near the door.
A little scary when you're traveling alone. No complaints though, loved this place!
William from Baltimore,MD
December 10, 2009
Business Traveler
7.0
Convenient location.
The bathroom was extremely small.
Kris from Cincinnati,OH
December 9, 2009
Business Traveler
9.0
Convenient to metro.
Mold on the ceiling in the room.
Great hotel with convenient location in Midtown next to Grand Central Station. Hotel staff is friendly and very polite. Metro located in Grand Central. Many good restaurants are nearby.
Linda from Huntingdon Vly,PA
December 9, 2009
Solo Traveler
Cleanliness is the most important thing and top-notch in that respect.
Ellen from Portland,ND
December 9, 2009
Solo Traveler
10.0
Excellent location and friendly staff.
Small rooms and no queen beds.
I would highly recommend this hotel. We had a lovely room, very clean and hotel staff was exceptional.
Kaye from Spartanburg,SC
December 9, 2009
Solo Traveler
10.0
Excellent location, service,
luxurious.
Would love to stay here again.
Diane from Arlington,VA
December 7, 2009
Couple
10.0
Big rooms and especially for NYC.
Walls were thin and
we could hear the people next door.
Ed from Ft Pierce,FL
December 7, 2009
Couple
10.0
Great location.
Karen from Miami,FL
December 7, 2009
Business Traveler
5.0
Nothing in this hotel worked and it was very disappointing.
Reviews of Grand Hyatt New York
(1 - 10 of 2862 reviews)