Falcon from Brookfield,CT
October 27, 2009
Solo Traveler
6.0
The staff was very friendly, accomodating, and helpful.
Bed linens were thin and cheap.
Larry from Topeka,KS
June 17, 2009
Business Traveler
6.0
It was convenient.
Long distance from room to check in. Also, no smoking rooms were available.
It was okay.
Ken from Massapequa,NY
June 15, 2009
Business Traveler
9.0
Distance from room to check in, check out and breakfast.
Great location, very close to NYS. Good continental breakfast options. Large parking area. Clean room with king size bed and refrigerator. Had all my needs and likes.
Michelle from Auburn,NY
June 14, 2009
Couple
9.0
Very clean.
Beds were very hard.
Overall, this was an excellent hotel for the price. The breakfast was great and had really good waffles. They had a lot of snacks in the lobby. The bed was very hard, and our door caught on the rug. We had to pull it shut, so be carefull.
Karen from Midhurst,Canada
June 6, 2009
Senior Travelers
9.0
Great customer service from front desk clerk.
Did not have areas outside to sit.
Valerie from Portland,ME
May 23, 2009
Senior Travelers
5.0
Breakfast.
Dingy room.
Maureen from Chelmsford,MA
April 7, 2009
Couple
9.0
Free breakfast and
friendly check in clerk.
Hauling luggage up the stairs.
Nice hotel, close to highway, restaurants nearby, clean, good fast breakfast and
big rooms.
Kathy from Newfane,NY
March 30, 2009
Family Traveling with Teens
4.0
The room was so cold when we came in it took hours to get it warm enough to be comfortable.
The beds were so hard, I think it would have been just as comfortable sleeping on the floor. In fact I considered it the tenth time I woke up because of body aches. The room was cold coming in and took forever to warm up. The remote didn't work but the front desk was kind enough to change the batteries so it worked. The staff was nice.
Nick from Phoenicia,NY
March 8, 2009
Family Traveling with Teens
9.0
Spacious and comfortable room, convenient location and breakfast available.
Our room was very comfortable except for the smaller bathroom. The rooms are spacious and comfortable, although the decor is tacky. The breakfast area is attractive and the buffet typical, but good. Our room had a refrigerator and wireless internet.
Randi from Buffalo,NY
March 3, 2009
Couple
6.0
Very clean, and great staff.
The location was poor as was the surrounding area.
This hotel suited our needs. It provided a bed to sleep in for the night. There is not a lot of space in the rooms, so if you are traveling with more than two people, I would stay at a different hotel.
Reviews of Best Western Gateway Inn
(1 - 10 of 21 reviews)