Chateau Resort At Camelback

Very nice hotel with great location for skiing and shopping.

Although the hotel had very friendly and helpful staff people, the facilities themselves were not what I would expect from a three star hotel. The carpets were worn and very outdated. Our room was adequate but had many signs of age and over use. It is not a place to which I would return.

I thought that the hotel was very nice and the pool and areas outside were very nice. The fitness center was under renovation so I didn't get to use it but other than that I was very happy.

Out of the hundreds of rooms maybe 20 were booked. I asked for a mountain view room (as garden view is the stinky parking lot). Not possible I was told curtly. It was a nice day, we wanted to sit and unwind with wine and look at the mountain. The bartender wasn't going to be in for an hour and they couldn't find the keys to the bar. The TV reception was reminiscent of 1950s rabbit ears. All static, impossible to watch. Front desk offered no suggestions/solution. Restaurant food and service were abominable. Room was OK - like a motel 6 in Arkansas. Halls were dark and musty. Bathroom towels were small and ragged. Amenities were a tiny bar of soap, generic shampoo and lotion. Sink didn't drain well; shower head had only one working option. Neglect everywhere. Checkout lady was grumpy. No Thank you or anything. I would never go back there. read more

Not impressed. Needed sprucing up and cleaning up.

Great location and you can spend the day at Camelbeach and be back at your hotel in 5 minutes. Restaurant was horrible. The rolls were microwaved and the food was not high quality. Don't expect too much and you'll be fine.

Hotel was clean and great location. Nice views but in need up being brought up to date swimming pool was first.