Crossland Austin-West

The hotel description gave the illusion of a great suite with room to work. It was tiny, smelled and smoke. The room looked filthy and all the furniture was worn out. It was a roach motel!

We like the hotel, the cleanliness and
the service.

It looked nicer on the outside than it was on the inside.

Hotel met expectations of a one star facility.

When we arrived, we checked in, and went to our room. Being in pest control, I knew where to look for roaches, and I found them, and a lot of them. The shower was dirty, the room smelled bad, and it was the
smallest room I've ever stayed in. At 6:30 the next morning we were woken up by the maid who was
rude and told us the room was supposed to be vacant. We inquired about this at the desk when we checked out, and found they didn't even show that we checked in! read more

Very unattractive from the outside; hallways/stairwells filled with garbage bags overflowing with garbage; cigarette burns on the bed covers (I bought a cheap blanket and wrapped up in that on top of the covers at night), and bed was hard.

The hotel staff smelled like he had been smoking pot, the carpet in the room was wet and smelled people drinking and smoking pot out in front of the rooms.

Poor not worth a review.