Grand Casa Real Hotel

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Grand Casa Real Hotel

Grand Casa Real Hotel Image
2 Star
200 West Expressway 83
Mcallen, TX 78501
Grand Casa Real Hotel Amenities
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  • 24-Hour Front Desk
  • Air Conditioned
  • ATM / Cash Machine
  • Business Center
  • Cable TV
  • Conference Facilities
  • Desk with lamp
  • Double Bed
  • Exercise Gym
  • FAX
  • Free HighSpeed Internet Access
  • Free Parking
  • Free Wireless Internet
  • Hairdryer In Room
  • Ice Machine
  • Indoor Pool
  • Iron
  • Ironing Board
  • King Bed
  • Meeting/Banquet Facilities
  • Multilingual
  • Non-Smoking Room
  • Outdoor Parking
  • Outdoor Pool
  • Phone Service
  • Sauna
  • Smoke Detectors
  • Vending Machines
  • Wakeup Service
  • Wheel Chair Access
Exterior view Restaurant Meeting Room Lobby view Logo Pool view
photos | amenities | 25 guest reviews | map this hotel
Guest Rating:
user rating 4.0
4.0
Description of Grand Casa Real Hotel
Full service meeting facility in the Rio Grande Valley. We have over 7000 sq. ft. of meeting and banquet space. McAllens largest hotel and conference spaces offers impeccable service. Reserve your event with us and enjoy benefits of our miles program for meeting programs, dedicated convention services, catering staff and extensive menu package. All rooms are equipped with the comforts of home. Amenities include a work desk with lamp or activity table,cable TV, coffee and tea maker, hairdryer, iron and ironing board. read more
from $69
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Mcallen Hotels
Priceline Guest Score Card
Based on 28 reviews from guests who stayed at the Grand Casa Real Hotel
Overall Quality Score
user rating 4.0.0
4.0
Hotel Cleanliness
user rating 4.4.0
4.4
Hotel Staff
user rating 5.9.0
5.9
Location of Hotel
user rating 7.3.0
7.3
Hotel Dining
user rating 4.7.0
4.7
Check Rates and Availability at the Grand Casa Real Hotel

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Hotel Guest Reviews of the Grand Casa Real Hotel
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Family Traveling with Young Children
Edward
February 21, 2008
Family Traveling with Young Children
4.0
I liked the pillows.
The beds were very uncomfortable, "dipping".

The pancakes were raw so new ones were brought out and those were raw also. I have had better continental breakfast than what Holiday Inn provided The beds were very uncomfortable and seemed to be as old as the hotel. The heater to the pool was broken which was a huge disappointment to my kids. The only thing my family enjoyed about our stay was the pillows.

Business Traveler
Georgina
February 19, 2008
Business Traveler
9.0
Great location next to the highway, big parking lot, nice cool air. teasty food.
They didn't have my smokig double room available, I had the non-smoking room even that i had a reservation.

Very clean, good breakfast,great location.

Business Traveler
Joe
January 21, 2008
Business Traveler
2.0
The staff was friendly.
Very dark. Very old. Creepy.

Don't stay here until they upgrade the hotel and fix the lighting situation, the fitness room, the hot tub, etc.

Senior Travelers
Margaret
January 15, 2008
Senior Travelers
4.0
Front desk staff was courteous.
Bed uncomfortable; room smelled musty, public areas dirty.
Family Traveling with Teens
Hotel Guest
January 1, 2008
Family Traveling with Teens
9.0
Good location for purchase purpose.
The room mates didn't do the service work well.

I think that need a remodeling overlook all the hotel. It comfortable but it is staying behind.

Business Traveler
Matt
December 10, 2007
Business Traveler
4.0
Location.
Old, needs much updating.

While clean, it was very dated.

Couple
Fay
October 10, 2007
Couple
1.0
The staff let us change rooms because our 1st floor room had a very heavy mold smell that was making my allegories flair up and gave me a headache.
They only gave me a double size bed and the mold smell in the room was unacceptable.

The breakfast bar only had juice to purchase, only donuts for pastry items, dirty carpet in the hallway to the breakfast area with the smell of mold from the plants and soil.

Business Traveler
Javier
September 1, 2007
Business Traveler
1.0
Breakfast that is all.
Dirty, lack of cleanliness.

I had a poor experience with this hotel. The hotel's attention to cleanliness is lacking. After sleeping there one night, I felt like I had been bitten by bed mites. I thought I had purchased a 3-star hotel, but it was a 1 star at best. I would never recommend the Holiday Inn to anyone.

Business Traveler
Chu Yuan
August 13, 2007
Business Traveler
2.0
Free breakfast and they provided the internet.
The room was awful and the towels looked dirty.

Instead I get there and my room was definitely not what was stated on the summary of this hotel. Granted the amenities were there, but the aura of the place was far from a 3 star.

Couple
Kevin
August 4, 2007
Couple
2.0
Location. That's it.
Green pool, internet didn't work, ice machines broke and restaurant was defunct.

These people should drop the Holiday Inn name, as it does not live up to that level of service or comfort.

Reviews of Grand Casa Real Hotel
(1 - 10 of 25 reviews)
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