Mandi from Spring,TX
July 21, 2009
Family Traveling with Young Children
10.0
Comfortable,clean, close to attractions and affordable.
Manager parks car under drop off port making check in and out difficult due to narrow entry.
Exactly what I expect from a hotel plus a full breakfast.
Bill from North Fort Myers,FL
November 16, 2008
Couple
1.0
Nothing.
Poorly run in every department.
Hard to get to dirty flop house. If the city inspected this place they would close it. Cigarette butts, moldy pool cushions, common areas are new but neglected this place obviously needs some new management.
Hotel Guest
November 7, 2008
Business Traveler
7.0
The matress was very good, a pillow top somethng you don't often find.
Server in the breakfast buffet was hovering telling you what to do, how to put the utensils back on dishes very annoying.
All was very good, the bed was wonderful, the suite was nicely appointed. There were cookies every night. hotel difficult to get to. The server in the breakfast room was hovering over the guests telling them how to put utensils back on the pans. Since I am nearly 70 yrs. old, I think I know how to do those things. Just in your face. If I were to go there again, I would tell her to stay in her kitchen and leave me alone. read more
John
September 23, 2008
Couple
8.0
Clean well-decorated rooms.
The location was not good.
Overall a nice hotel but it is a little difficult to get to and not convenient to Sonterra Blvd. The staff was just ok. Not extremely rude, but not friendly.
Judith
August 28, 2008
Couple
8.0
Had plenty of space in the room.
Difficult to access from the highway. One way was ok.
Was very nice, however, it had only one access to get to the property. That was a big downside.
Larry
July 1, 2008
Business Traveler
8.0
Pool, spa, and fitness center were small but great.
Very clumsy location and not easily gotten to.
Clean facilities, comfortable rooms, decent complimentary breakfast and friendly staff. Good for families, both young and old. Not a lot to do right near the hotel, but at a good location to get to places. The hotel sits at a location that requires a bit of practice getting to, but once you make the drive a few times, it's not that tough. A short walk to Sonic and what a burger for light fare, and Wal-Mart is within walking distance as well. Overall, a good value for the price. read more
Patrica
June 17, 2008
Group Traveler
5.0
I liked the size of the room.
Did not like that the covers and bed spreads had holes and looked old.
The out side of the hotel and the area where it is located is nice. I did not like the inside of the hotel because it looks like the cleaning and management has not keep up with the appearence. The carpets and covers are not in good condition.
Steve
June 6, 2008
Nothing.
They are not nice to work with.
We were unable to stay at this hotel because of their un-willingness to accommodate our needs. I would not recommend this hotel.
Jeff
March 15, 2008
Solo Traveler
8.0
Surpassed my expectations for what I thought it would be.
Regular rates too high.
I thought Best Western's were of lower quality. As someone who stays in hotels half his life, I was sure this would be something I'd be forced to tolerate after I found out I was staying here. It was much better quality than I expected.
Ken
March 13, 2008
Couple
5.0
Decor was attractive inside.
Hotel smelled of smoke, room keys never worked right.
Hotel smelled of smoke everywhere, the breakfast was skimpy and cold and when the staff was asked to do something about it, they were rude and unresponsive. The parking was very skimpy and difficult to park due to layout of parking lot.
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