Kevin from Morgantown,WV
April 22, 2009
Couple
10.0
Nicer than anticipated.
It did not have a continental breakfast included with the room.
This hotel is a very nice hotel. Very clean and was much more upscale than I expected. The front desk staff was very helpful. It was conveniently located next to several restaurants and a convenience store. Other restaurants and shopping were within a short drive.
Vicki from Gettysburg,PA
February 25, 2009
Solo Traveler
10.0
We were pleasantly surprised at how nice the Holiday Inn Select was.
The hotel more than met our expectations. I thought it was going to be your typical Holiday Inn. If we had known that it was going to be this nice we would have arrived earlier in the evening. We needed a place to stay that provided parking and shuttle service which your hotel had. your employees could not have been any more helpful. The rooms was very clean and nicely decorated. Thanks again for a great nights stay. read more
John
September 5, 2008
Couple
8.0
Very clean. The bathroom was the greatest.
Your site claimed the hotel had a free breakfast. It did not.
The desk staff needs more experience and training.
Suzy
June 14, 2008
Business Traveler
10.0
Room was well appointed, spacious, comfy.
Walking through conference room area to get to sleeping room.
I was pleasantly surprised by the quality of the room-spacious, well appointed, clean. Lobby area is also very conducive to sitting and enjoying complimentary coffee and newspaper. Restaurant is conveniently connected to front lobby and I was able to order food to go to my room quickly. Only small downside to my room location was that I walked past meeting rooms to get there. Not the case for most rooms though. read more
Mark
May 5, 2008
Business Traveler
7.0
Nice design of room and bathroom.
Distance from Airport for Airport hotel.
Dave
April 27, 2008
Couple
2.0
It is right next door to the Dulles Expo Center.
The attached restaurant has horrible service and over-priced food.
The reason you should ever book a stay at the Chantilly Holiday Inn Select is if you are planning on attending an event at the adjacent Dulles Expo Center. The staff can be difficult to communicate with. If you do plan on staying at this hotel, check to make sure that your room's air conditioning works before you un-pack.
Ron
April 16, 2008
Business Traveler
9.0
Felt like a Marriott.
Food quality poor.
First time I've stayed in a holiday inn select. I thought I had walked into my usual Marriott hotel. Too bad intercontinental is giving up on these type hotels.
Gary
March 10, 2008
Business Traveler
5.0
Availability of food outside the hotel.
The room felt like it was stuck in a time warp, circa 1976.
I would expect more from a 3 star hotel. As a business traveler it suited my needs but was not particularly attractive. When I was given my room I was told my room number but when I got to my room the key wouldn't work. It turned out that I was told and the desk person wrote down the incorrect room number. When I voiced concern for the person who was probably in the room that I had just tried to get into the staff didn't seem concerned. Overall, it was just an OK experience for me. read more
Jason
July 30, 2007
Business Traveler
9.0
Was very clean and the room was large. I was happy there was a gym.
They stated that there was free breakfast. In reality, there were some donuts, but they would be gone by 7:20 am.
Overall, the place was very nice. The only disappointment was poor direction at the front desk and the lack of an adequate number of donuts in the morning; they would be gone by 7:15 am.
Mary
July 27, 2007
Business Traveler
5.0
Rooms clean.
The attitude and lack of customer service from the restaurant staff, from waiters from 2 different nights to manager.
This is a nice hotel and the rooms are quite comfortable. The front desk staffs try to be helpful. I would not recommend eating in the restaurant.
Reviews of Holiday Inn Chantilly-Dulles Expo
(1 - 10 of 40 reviews)