Hilton Garden Inn Williamsburg

I thought visually the hotel was very pleasant and modern. The staff was wonderful and attentive. The room was clean at first glance, but when I peeled the bed back there was trash next to the bed between it and the night table. As I already stated, I slept with some type of bug in my bed (flea or bed bug) which bit me several times and left itchy red spots on my body. My son sleeping in the other bed had no such trouble, however. The hotel staff gave me free breakfast, but I was itching for a couple of days afterward. ...read more

We enjoyed our stay and will stay there again on our next vacation.

The Hilton garden inn of Williamsburg is not worth the money that we played to stay there. We were on our honeymoon and had thought we had reserved a room with a king bed. We got there and checked in and found 2 double beds in the room. The front desk told us that there was no guarantee on room requests. I stay in about 5 hotels a year and have never heard anything like that. It took my fiancé saying that we could just stay somewhere else for them to even start to look for a room with a king bed. They put us in a handicapped room which had a half tub which did not even have a flat bottom. There was no offer of something more suitable if it were to become available later in the week. ...read more

There are some great things about this hotel; friendly staff, free wireless internet in the room, small indoor pool & hot tub, nice restaurant in the lobby. My only negative experience was that my wake-up call didn't happen either morning that I was there. I was running late and the taxi was slow in coming, so the hotel manager drove me in her car to my meeting. What a nice person! ...read more

We enjoyed our stay. The room was clean, comfortable, and spacious. The hotel staff were very courteous and helpful with suggestions on where to go, how to get there, etc. It is very convenient to surrounding attractions. Would recommend this hotel to friends and family.