Holiday Inn Charleston House

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Holiday Inn Charleston House

Holiday Inn Charleston House Image
3 Star
600 Kanawha Blvd E
Charleston, WV 25301
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Holiday Inn Charleston House Amenities
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  • Air Conditioned
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Barber/Beauty Shop
  • Bath Tub
  • City Center
  • Coffee Maker in Room
  • Copy Service
  • Email Service
  • Exercise Gym
  • FAX
  • Fire Alarm with Light
  • Free Airport Shuttle
  • Free Newspaper
  • Hairdryers Available
  • High speed internet access
  • Ice Machine
  • In Room Movies
  • Iron
  • Laundry/Valet Services
  • Lounge
  • Outdoor Pool
  • Parking
  • Pool
  • Porters
  • Public Address System
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Video Checkout
Exterior View Chesapeake Crab House King Guest Room Exterior View Double-Bedded Guest Room Restaurant Atrium Cafe Fitness Center Meeting Room Meeting Room Club 12 Bar/Lounge View from the Chesapeake Crab House Wedding Reception
photos | amenities | 85 guest reviews | map this hotel
Guest Rating:
user rating 7.0
7.0
Description of Holiday Inn Charleston House
For service, comfort and convenience, choose the Holiday Inn Charleston House. Charleston's only river-front hotel, centrally located in the heart of the city's business district, welcomes you to a unique blend of comfort, convenience and luxury. At the Holiday Inn Charleston House, you will experience warm, "West Virginia" hospitality and a staff dedicated to providing superior guest services. Come and join our family! This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada. read more
from $76
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Priceline Guest Score Card
Based on 170 reviews from guests who stayed at the Holiday Inn Charleston House
Overall Quality Score
user rating 7.0.0
7.0
Hotel Cleanliness
user rating 7.4.0
7.4
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 7.9.0
7.9
Hotel Dining
user rating 6.2.0
6.2
Check Rates and Availability at the Holiday Inn Charleston House

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Hotel Guest Reviews of the Holiday Inn Charleston House
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Business Traveler | Solo Traveler | Traveling as Couple | Family with Young Children | Family with Teens | Senior Traveler | Group Traveler
Couple
Jill from Savona,NY
October 31, 2009
Couple
1.0
There was one very nice girl at the front desk!
Overbooked. Disorganized.

This was so not a 3 star hotel.

Business Traveler
John from Thousand Oaks,CA
October 29, 2009
Business Traveler
1.0
Free parking and free internet.
Rooms were horrible.
Family Traveling with Teens
Rick from Rhinelander,WI
October 27, 2009
Family Traveling with Teens
9.0
Clean, courteous, friendly & helpful staff.
Bathroom door did not stay shut.

Excellent and would recommend for the price we paid through Priceline.

Couple
Michael from Gahanna,OH
October 27, 2009
Couple
6.0
Friendly staff.
Most rooms are smoking. Lounge is poorly stocked.

Had me booked in smoking room. The hotel is old, the bar was stocked with well drinks only.

Solo Traveler
Sally from Glenville,WV
October 26, 2009
Solo Traveler
1.0
I checked out. That was the best part.
Moldy, outdated, unfriendly staff, unsafe parking, and the elevators.

This hotel is not a 3 star hotel; I would personally rate it around 2 stars (if that). The parking garage is a little shady. The elevators in the hotel itself are slow and outdated. They're working on renovations. I wouldn't really agree that renovations mean covering up the mold on the walls with new wallpaper (that appears to have been put up by a high school student completing community service hours). The staff isn't the friendliest and definitely does not reflect those of a 3 star establishment. read more

Couple
Joe from Newburgh,IN
October 25, 2009
Couple
7.0
Location, helpful staff.
Couple
Bob from Williamsburg,VA
October 23, 2009
Couple
7.0
Didn't really like it that much.
Business Traveler
Cornflower from Martinsburg,WV
October 23, 2009
Business Traveler
6.0
Location.
Business Traveler
Mike from Lakeville,MN
October 22, 2009
Business Traveler
3.0
Was clean and beds were comfortable.
Missed all wake up calls.

Hotel was very nice. The staff was poor. They missed all but one wake up call.

Senior Travelers
Charles from Johnstown,PA
October 21, 2009
Senior Travelers
10.0
Hotel staff was extremely helpful and friendly!!
Breakfast quality was lacking.
Reviews of Holiday Inn Charleston House
(1 - 10 of 90 reviews)
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