Linda Cantu from Mt. Pleasant,SC
November 18, 2009
Solo Traveler
7.0
Beds were
vey comfortable.
Jessica from Gainesville,GA
November 18, 2009
Couple
10.0
Great location and
wonderful decor.
Great. We would go back.
Lucy from Farmville,VA
November 18, 2009
Solo Traveler
8.0
Great location! Room was ready early - a very pleasant surprise.
Lobby area dark and dated.
Great location. Bell staff on the ball! View of the city was awesome!
Kelly from Scarborough,Canada
November 18, 2009
Group Traveler
9.0
Everything.
This hotel had a great location, good views and every cab driver knew where it was.
Roberta Messina from Sayville,NY
November 17, 2009
Couple
10.0
Very good location. We were able to check in early.
Hotel and staff was very nice. Room was very clean. It was in a very convenient location. Enjoyed it very much.
Karen from Ronkonkomja,NY
November 17, 2009
Couple
10.0
The friendly staff and location.
I was told valet parking was $38.00 on the phone but I was charged $48.00.
The Westin is conveniently located in the heart of Times Square. The staff was friendly and efficient. The room was large, clean, and comfortable and even included a window seat. I slept very well as the bed was extremely comfortable. The staff quickly responded to my request for a rollaway bed when my daughter decided to spend the night with us.
Ed from Royersford,PA
November 16, 2009
Couple
8.0
Room was great. Beds were very comfortable.
Hotel was dark, lighting was poor.
Room was good, hotel staff was not nice.
Tracy from Philadelphia,PA
October 28, 2009
Couple
9.0
Great for anyone wanting to see Times Square and fun bar.
Felt dark and a little depressing but comfortable in room.
We had a room on the Hudson River side of the hotel, with some distance to the next building it was one of the best views we've had in the city! Great shower with double head, and roomy bathroom for New York. Very comfortable bed!
Reuben from Philadelphia,PA
October 27, 2009
Couple
10.0
Great location.
Bathroom counter small, no room for stuff.
An excellent hotel in a great location.
Julie from Glastonbury,CT
October 25, 2009
Couple
6.0
Nice accommodations, everything was clean.
Not all staff were helpful.
Initial impressions are important. We decided to use valet to make our stay easier, especially since we went to NYC for a special occasion. Unfortunately, the valet did not start our stay on a good foot. First of all, I had to flag down valet to help us which is fine - its a very busy location and difficult to see who is arriving. But, I did not think it was customary for valet to state that self parking was less expensive to suggest that we would not want to pay valet price. Our room was nice and the bathroom was roomy. Overall, the room was clean and comfortable. Requests i.e. another pillow, a cot took several requests to receive. The poor customer service was what made our stay aggravating. We travel frequently, however I never had difficulty with staff, therefore it caught me off guard. I do not plan on returning to this hotel in the future, especially since I've been at a few other hotels in the area that I had a more relaxing stay in. read more
Reviews of Westin New York Times Square
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