Willard Intercontinental

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Willard Intercontinental

Willard Intercontinental Image
4 Star
1401 Pennsylvania Avenue Nw
Washington, DC 20004
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Willard Intercontinental Amenities
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  • 24 Hour Front Desk
  • 24 Hour Room Service
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Babysitting/Child Services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Bath Tub
  • Bathroom Telephone
  • Business Center
  • CD Player
  • Cellular Telephone Rental
  • City Center
  • Concierge
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cribs Available
  • Currency Exchange
  • Desk with lamp
  • Email Service
  • Exercise Gym
  • Express Checkout
  • FAX
  • Fitness Center or Spa
  • Florist
  • Free Newspaper
  • Gift Shop
  • Golf
  • Guest Laundromat
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High speed internet access
  • Ice Machine
  • Laundry/Valet Services
  • Meeting/Banquet Facilities
  • Modem Lines in Room
  • Multilingual
  • News Stand
  • No Smoking Rooms/Facilities
  • Parking
  • Pets Allowed
  • Porters
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe Deposit Box
  • Satellite TV
  • Sauna
  • Secretarial Service
  • Security
  • Shops/Commercial Services
  • Television with Cable
  • Tennis
  • Turndown Service
  • TV Remote Control
  • Valet Parking
  • VIP Rooms/Services
  • Wake-up Service
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photos | amenities | 11 guest reviews | map this hotel
Guest Rating:
user rating 9.0
9.1
Description of Willard Intercontinental
Since 1850, the name ®Willard® has epitomised the grand hotel concept in the nation®s capital. Today, Willard InterContinental Washington continues the tradition in landmark style. Located just two blocks from the White House and the National Mall, the hotel is convenient to government and business offices, shopping and many must-see sights. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada. read more
from $240
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Zagat ratings and reviews
RoomsServiceDiningFacil.Cost
24252323649
This "stately" "residence of presidents" ("Lincoln's bill is on display") with "beautifully appointed" accommodations and a "prime location" near the National Mall oozes "old-school class", especially in its "lovely public rooms" where longtimers insist "lobbying was invented"; the "elegant" dining areas are "fantastic" for a "power coffee" or formal tea, and though it "may seem stuffy" to modernists, most love being made to "feel like an ambassador or dignitary" amid the "historic" splendor.
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Priceline Guest Score Card
Based on 19 reviews from guests who stayed at the Willard Intercontinental
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.5.0
9.5
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.8.0
9.8
Hotel Dining
user rating 8.4.0
8.4
Check Rates and Availability at the Willard Intercontinental

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Hotel Guest Reviews of the Willard Intercontinental
Our hotel ratings and reviews are from real hotel guests.Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Sort by: All Travelers | Solo Traveler | Traveling as Couple | Family with Young Children | Group Traveler
Couple
Christine from New Hamburg,NY
August 16, 2009
Couple
9.0
Elegant, romantic. We often stay at the Willard to get away from it all and to give ourselves a treat.
We were upset to learn at check in that the water would be turned off one night of our stay. No one knew how to handle our negative reaction.
Family Traveling with Young Children
Trish from White Oak,PA
July 17, 2009
Family Traveling with Young Children
10.0
Just a stunning hotel.
There was not a pool on site.

This hotel was an absolute dream. Went above expectations. Great beds, fantastic service, amazing location and views. I am amazed at the price we got for this hotel on Priceline. Worth every penny and then some.

Group Traveler
John from Oostburg,WI
July 4, 2009
Group Traveler
10.0
Location, professionalism of staff.
Not much view out our window, and there was some clunking noise in the hallway outside our room.

Great service, good location.

Solo Traveler
John from Chesterfield,VA
July 3, 2009
Solo Traveler
2.0
The lobby was beautiful and the location of the hotel was perfect.
The level of service was not in keeping with the star level.

The room was surprisingly small, although nicely appointed. The service level was not what one expects given the price, the star rating, and its reputation. From the bellman, to the desk clerk, even to those who were supposed to (but didn't) deliver the newspaper, there was something very average about the attention to detail and customer service.

Couple
Tricia from Drexel Hill,PA
December 6, 2008
Couple
8.0
The room did not match our expectations. The mattress pad did not fit the bed and overall, it was not as luxurous as expected.

Lobby great. Staff was great. Room okay.

Couple
Daniel
May 28, 2008
Couple
9.0
Elegant, old-world, politically relevant, great location.
A bit stuffy and overly formal, unnecessary pomp.

Beautiful, classic Federal style grand hotel from the mid 19th century situated just next to the White House and adjacent to the Mall. The Willard combines its extensive political history with an elegance and slight European shading to create a vibrantly traditional upscale experience. The rooms are large with high ceilings and the service is well above standard four and five star caliber. read more

Family Traveling with Young Children
Charles
November 14, 2007
Family Traveling with Young Children
10.0
Everything was perfect. All of the staff members were great and always asking if they can help in any way.
Except for room service, there was nothing for the kids to eat.

I would recommend it to everyone. The location is great for sight seeing. They are close to night time activities also.

Family Traveling with Young Children
Scott
October 13, 2007
Family Traveling with Young Children
10.0
Staff is wonderful.
There were some spots on floor that could have been cleaner.

Great!

Family Traveling with Young Children
A
August 4, 2007
Family Traveling with Young Children
9.0
Exceptional staff.
Overpriced food that was average.

Exceptional staff with beautiful surroundings. Wonderful DC location, walking distance to many historical attractions.

Couple
Leonard
July 30, 2007
Couple
10.0
The location, history, concierge, front desk and
beauty.

This was the best hotel experience I ever had. We took an all-nighter to get to DC expecting to check our bags and wait till 3:00 PM to get our room.

Reviews of Willard Intercontinental
(1 - 10 of 11 reviews)
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