"It's a chain but a great one" is the verdict of a veritable factory of fans who delight in the "phonebooklike", region-ranging American menu that offers "huge portions" of "something for everyone, from tacos to tuna", plus "reliable" service and "incredibly good prices"; "always crowded", it's also "always a crowd-pleaser" – just "be prepared for roaring noise levels" and to "wait for hours for a table."