Trail Dust Steak House in Englewood

David from Littleton | Sep 8, 2009

traveler rating:

Dinner was not at all good yesterday at the Traildust in the Denver Tech Center! Our waiter must've been from Mars! After waiting an hour and 10 minutes to get our meal (there were probably 5 diners in the whole place)! First, he spaced our salads and bread. Not one of our meals (there were 4 of us) was correct! He brought my son and me something that resembled Prime Rib when we asked for 2 grilled Sirloin Steaks. The steak fries were burnt to a crisp - I kid you not! I asked the manager if she would ever have the nerve to serve these to a customer? They brought brown gravy when we requested cream. They brought my daughter mashed potatoes when she requested steak fries. Soft drinks for $2.50? The canned music in the place was so loud you could not have enjoyed your meal, even if there had been a meal to enjoy! They played the same 3 songs about 5 times while we were there, maybe that was because it took so long to get our food, we were there for multiple rotations of the play list! To add insult to injury, we watched as a pizza delivery guy dropped off a pizza to the kitchen crew! When it came to the bill, they comped us off a lousy appetizer! For the quality of service and the rotten meal we received, they should have paid us to eat there! We should have taken a lesson from the kitchen staff and ordered in pizza instead of bothering to drive across town to what used to be one of our favorites!