Hotels in Orlando

Universal's Hard Rock Hotel

Universal's Hard Rock Hotel

Universal's Hard Rock Hotel Image
4 Star
Hotel Guest Rating: 8.8/10
5800 Universal Boulevard
Orlando, FL 32819
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Hotel Guest Rating for Universal's Hard Rock Hotel in Orlando

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Based on 21 reviews from guests who stayed at the
Universal's Hard Rock Hotel
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.8.0
9.8
Hotel Dining
user rating 8.8.0
8.8
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Hotel Guest Reviews of the Universal's Hard Rock Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Kimberly from North Lauderdale, FL
February 20, 2012
Couple
7.0
The lobby was large and attractive.
The room could have been more properly cleaned and it was not worth the money.

Nice, but completely overpriced. Did not not meet my expectations given how expensive.

Family Traveling with Teens
Lisa from Medina, OH
November 13, 2011
Family Traveling with Teens
10.0
Fantastic hotel - perfect from start to finish. It's worth the extra cost to stay on the "Club Level" floor. Excellent food and beverages.

This was a fantastic hotel. Luxury without pretension. Great vibe, fantastic staff, and beautiful accommodations and property. The pool area is fabulous. You could spend your vacation just at the hotel and have a great time. Proximity to Universal couldn't be better. Five minute walk or a free boat ride. Can't wait to go back again!

Couple
Javi from Saint Paul, MN
November 11, 2011
Couple
4.0
Music in the pool, and underwater speakers.
Old, ugly, and too expensive for what u get.

Deception, and old ugly.

Couple
Shane from Clearwater, FL
November 9, 2011
Couple
10.0
Excellent Customer Serrvice.
Little pricey, but to be expected for what it is and where it is.
Family Traveling with Teens
Anna from Mississauga, Canada
September 9, 2011
Family Traveling with Teens
10.0
The staff at the club level was great.
There was really nothing that I disliked about the hotel.
Family Traveling with Young Children
Theresa from Brooklyn, NY
June 27, 2011
Family Traveling with Young Children
10.0
Walking distance to both Universal Theme Parks & City Walk; Great Pool & Activities for Kids.
Bathroom setup - Prefer sink separate from toilet & shower.

Clean, friendly and fun! And be sure to take the time to admire the decor and memorabilia; you're living amongst rock 'n roll history.

Family Traveling with Teens
Lisa from Valparaiso, IN
June 18, 2011
Family Traveling with Teens
10.0
It's a great atmosphere and location.
Better pricing is always nice.

This is a great hotel with an awesome pool.

Family Traveling with Teens
Donna from Homer Glen, IL
June 5, 2011
Family Traveling with Teens
10.0
it was so relaxing, beautiful and very clean. The location was perfect.
I would prefer more restaurants and a larger pool.

I would highly recommend Hard Rock Orlando. The extra money was well worth it. It was very clean, the rooms are updated and comfortable. My stay was great!

Family Traveling with Teens
Glen from Fort Worth, TX
June 4, 2011
Family Traveling with Teens
10.0
The staff was very attentive in every aspect of service: front desk, valet, pool, restaurants, and maintenance.
The diversion cutoff in bath did not operate properly causing poor water pressure in shower mode, initial musty smell in room.

Overall the Hard Rock Hotel was excellent in every aspect. I would certainly entertain staying at this property again in the future.

Reviews of Universal's Hard Rock Hotel
(11 - 19 of 19 reviews)
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